Ronald Harrison
Deerfield Beach,FL
Summary
Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in ERP and CRM.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Hardscape.com
05.2021 - Current
- Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Conducted research to address shipping errors and packaging mistakes.
- Trained new staff on job duties, company policies, and safety procedures for rapid on-boarding.
Realtor Associate
Exp Realty
04.2018 - Current
- Specialized in both listing and selling residential properties
- Built my own clientele and had positive results within the first year of being in the real estate industry
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Maintained connections with clients to encourage repeat business and referrals.
- Prepared market analysis statistics, bid presentation for buyers & sellers, researched listings, set up title searches and home inspections
- Promoted sales through advertising; worked with more than 40 websites to promote seller's home, hosted open house events, and participated in multiple listing services
- Established positive flow of communication with agents, clients, attorneys, and all personnel involved in closing transactions
- Negotiated contracts with agents representing buyers and sellers
- Educated sellers and buyers concerning legal disclosures
- Facilitated the closing process on behalf of clients and insured that all parts of the contracts were met prior to closing
- Maintained records of events, annual budgets, and account reconciliations
- Ranked in the top 20% for 2020 and 2022 out of 300+ Realtors from our office.
Warehouse Manager
Floor and Decor
04.2017 - 05.2018
- Managed warehouse and entire warehouse needs with 10 employees under my supervision
- This included receiving DC trucks, incoming and outgoing IST's, and allocating shipments into our system
- Conducted new associate training
- Placed orders with vendors as well as followed up with those orders
- Conducted daily lift equipment and warehouse safety audits
- Conducted weekly and monthly audits of all products in warehouse
- Analyzed and responded to reports as well as created weekly warehouse reports
- Assured customers' orders were pulled and staged in warehouse
- Created employee schedules and monitored hours
- Forklift, EPJ, electric ladder, and reach truck certified.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Fulfillment Coordinator/ Specialist
Home Depot
04.2015 - 06.2017
- Met department's sales and service objectives and handled special orders, delivery services, and inventory tracking
- Interacted extensively with customers, answering questions and recommending products that meet their needs
- Completed extensive training in sales and customer service, as well as specialized training in multiple product areas including tools, electrical, plumbing, lumber, flooring, lighting, hardware, and garden
- Coordinated and pulled orders for local and export deliveries with delivery service and employees as well as in-store pick up
- Helped increase sales to #1 ranking district-wide for five consecutive months
- Commended for excellent consultative sales and customer service skills on performance reviews
- Forklift and reach truck certified.
Manager
LCDGLUE.com
01.2012 - 10.2016
- Assisted in the daily inventory check, constant customer contact, answered all email inquiries, SEO, fulfilled online orders, shipped out, also weekly operation, and inventory reports.
- Developed and maintained relationships with customers and suppliers through account development.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Manager
THE TENT GUYS
11.2011 - 09.2014
- Assisted owner with planning and executing job layout and execution
- Completed installation of all tents for events by monitoring and assisting employees assuring tents were set up properly and safe
- Met with vendors before events and went over contracts, received payment, and deposited it into account
- Bookkeeping including writing and filing reports.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
B.A. in BUSINESS ADMINSITRATION AND MANAGEMENT -
PALM BEACH STATE COLLEGE
Boca Raton, FLA.A. degree in GENERAL STUDIES & BUSINESS -
PALM BEACH STATE COLLEGE
Boca Raton, FLSkills
- Warehouse Management
- Account Management
- Contract Negotiation
- Market Analysis
- Vendor Relationship Management
- Account Reconciliation
- Management
- Project Management
- CRM Software
- Office Management
- Financial Report Writing
- Business Development
- Operations Management
- Shipping and receiving
- Safety Monitoring
- Order Fulfillment
- Warehouse Operations
- Mentoring and training
Certification
- Real Estate License
- Forklift Certification
Assessments
- Verbal communication, Proficient, 02/01/21, Speaking clearly, correctly, and concisely
- Sales skills, Proficient, 02/01/21, Influencing and negotiating with customers
- Creating presentations with Microsoft PowerPoint, Familiar, 01/01/21, Knowledge of Microsoft PowerPoint tools and features
- Proofreading, Familiar, 01/01/21, Finding and correcting errors in written texts
Forklift trainer certified
I am fully trained and certified to teach and certify employees to safely operate a forklift.
Timeline
Warehouse Manager
Hardscape.com
05.2021 - Current
Realtor Associate
Exp Realty
04.2018 - Current
Warehouse Manager
Floor and Decor
04.2017 - 05.2018
Fulfillment Coordinator/ Specialist
Home Depot
04.2015 - 06.2017
Manager
LCDGLUE.com
01.2012 - 10.2016
Manager
THE TENT GUYS
11.2011 - 09.2014
B.A. in BUSINESS ADMINSITRATION AND MANAGEMENT -
PALM BEACH STATE COLLEGE
A.A. degree in GENERAL STUDIES & BUSINESS -
PALM BEACH STATE COLLEGE
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