Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ronald Hart

Las Vegas,Nevada

Summary

Seasoned Service Technician with a proven track record at Smart Care Solution/PureMist, adept in technical support and troubleshooting techniques. Excelled in cost estimation and inventory management, enhancing equipment performance and operational efficiency. Demonstrates strong problem-solving abilities and effective communication, ensuring high levels of customer satisfaction and service excellence.

Overview

10
10
years of professional experience

Work History

Service Technician

Smart Care Solution/ PureMist
Hillsboro, Oregon
11.2021 - 01.2025
  • Provided technical support to customers over the phone and in person.
  • Prepared job assignment reports and forms for accountability and traceability.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Communicated with vendors regarding supply orders and delivery timelines.
  • Kept records of parts and equipment used in projects to update inventory.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Implemented troubleshooting tactics to identify causes of poor machine performance.
  • Conducted service appointments to diagnose and fix problems.
  • Performed onsite repair of equipment at customer locations.

Service Technician

First Class Vending
Las Vegas, Nevada
12.2017 - 11.2021
  • Provided technical support to customers over the phone and in person.
  • Kept records of parts and equipment used in projects to update inventory.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Performed onsite repair of equipment at customer locations.
  • Maintained accurate records of service calls, repairs, and parts used.

Warehouse Manager

Bluestar Refreshments Services
Seattle, WA
10.2014 - 12.2017
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Negotiated contracts with suppliers for material procurement needs.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.

Education

Some College (No Degree) - Surveillance/Casino Games

Clark County Community College
Las Vegas, NV
05-1995

Some College (No Degree) - Law Enforcement

Macomb Community College
Warren, MI
06-1991

Skills

  • Technical support
  • Preventive Equipment Maintenance
  • Troubleshooting techniques
  • Cost estimation
  • Inventory management
  • Service appointment scheduling

Affiliations

  • Golf
  • Traveling

Timeline

Service Technician

Smart Care Solution/ PureMist
11.2021 - 01.2025

Service Technician

First Class Vending
12.2017 - 11.2021

Warehouse Manager

Bluestar Refreshments Services
10.2014 - 12.2017

Some College (No Degree) - Surveillance/Casino Games

Clark County Community College

Some College (No Degree) - Law Enforcement

Macomb Community College
Ronald Hart