

Dynamic barback, bartender, and server with over 12 years of experience dedicated to delivering exceptional customer service and consistently surpassing organizational goals. Committed to creating memorable experiences through thorough and efficient service. Expertise in fostering positive relationships with patrons while maintaining a vibrant and welcoming atmosphere. Passionate about enhancing guest satisfaction and driving repeat business in fast-paced environments.
• Support bartenders by ensuring glassware and bar areas are clean and fully stocked, enabling smooth service during peak times.
• Greet guests with enthusiasm, enhancing their experience and contributing to positive guest feedback.
• Prepare beverages as needed, upholding quality and safety standards.
• Maintained secure cash flow by resolving discrepancies promptly.
• Managed inventory processes and alerted leadership to needs, reducing stock shortages.
• Designed unique drinks and cocktails for monthly promotions, boosting beverage sales by an estimated 20%.
• Ensured non-alcoholic and alcoholic beverages were stocked and organized to meet high-volume demands.
• Recommended wine pairings to enhance menu items, increasing upsell revenue by an estimated 10%.
• Set up bar for daily operations, securing cash banks and preparing service areas efficiently.
• Mentored new hires on service standards, improving team productivity.
• Accurately took food and drink orders, ensuring clear communication with kitchen and bar staff for timely service.
• Performed basic maintenance per inspection guidelines, ensuring vehicle readiness for operations.
• Operated trucks safely and skillfully, completing training to prevent accidents and delays.
• Maximized load safety by balancing, securing, and weighing products according to military standards.
• Inspected vehicles for malfunctions and reported issues to leadership for corrective action.