Ronald Holder
Temple,Texas
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
14
14
years of professional experience
Work History
Dispatch Supervisor
Texas Materials
11.2011 - 12.2022
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Supervised team of [Number] employees and provided training focused on maximizing overall performance.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Determined number of man hours required to complete assignments after reviewing scope of each project.
- Managed [Number] dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
- Maintained updated and detailed records of calls in physical and electronic database.
- Evaluated and adjusted over [Number] routes based on daily needs, available workers, traffic hazards, and weather conditions.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Stocker & Janitor
Wallmart
03.2009 - 11.2011
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Kept work areas neat, clean and free from debris.
Education
High School Diploma -
Connally High School
Waco, TX05.1976
Skills
- Transportation Coordination
- Positive Communication Skills
- Records Maintenance
- Proficiency in [Software]
- Progress Checks
- Tracking of Man Hours
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of 3 staff members.
Timeline
Dispatch Supervisor
Texas Materials
11.2011 - 12.2022
Stocker & Janitor
Wallmart
03.2009 - 11.2011
High School Diploma -
Connally High School
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