Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katrina Drumgo

Brentwood,United States

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Distribution Clerk

USPS
09.2022 - Current
  • Maintain mailroom supply inventories
  • Purchase orders and vendor supplies.
  • Checked shipments against paperwork and signed documents.
  • Weigh mail and generate computed pricing amounts.
  • Use automated mail processing equipment to sort and collate mail.
  • Reviews, distributes mail throughout post office
  • Sort mail according to size, shape and destination.
  • Generate appropriate encounter forms
  • Provide customer service and sales to walk-in customers.
  • Greet customers at the service counter
  • Assist with mail distribution to customers
  • Verify and/or update all demographic information
  • Assist with creating accounts as necessary, for example PO Boxes

Cashier

Walmart
09.2019 - 12.2019
  • Greeted customers entering store
  • Responded promptly to customer needs at the registers
  • Operate cash register to process cash, debit card, and check transactions
  • Utilizing standard cleaning products
  • Announces appropriate and urgent calls using paging systems
  • Communicate with management for business needs
  • Comply with all applicable cash handling policies and procedures
  • Reconcile shift and deposit funds into cash recycler
  • Restocked and organized merchandise in front lanes.
  • Assist customers with identifying merchandise in the store

Dental Assistant

Great American Dental
03.2012 - 09.2012
  • Verifying insurance information and maintaining records.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Sterilized rooms and prepped equipment and instruments.
  • Scheduled appointments for new and existing customers.
  • Entered patient data into computer system.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Scheduled and confirmed patient appointments.
  • Verified patient insurance eligibility and benefits.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Answered telephone calls to offer office information and answer questions.
  • Assisted in coronal polishing.
  • Prepared patient x-rays and images for dentist review.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Collect co-pays and fees

Education

Medical Billing And Coding

Carrington College California
Concord, CA
02.2015

Applied Science in Dental Assisting

Heald College - Central Administrative Office
Walnut Creek, CA
01.2012

Diploma -

Richmond High School
Richmond, CA
06.2000

Skills

  • Cash Register
  • Customer Service
  • Office Management
  • Patient Intake Procedures
  • Strong interpersonal skills
  • Cash Reconciliation
  • Medical Records Management
  • Oral and written communication
  • Medical Terminology
  • Data Entry
  • Typing 30wpm
  • 10 key
  • Patient Billing
  • Collections
  • Health Insurance processing
  • MS Word
  • Cash Handling
  • Problem-Solving Skills
  • Distribution Services
  • Organization Skills
  • Clerical Support
  • Housekeeping
  • Insurance Billing
  • Multi-line phone
  • Multi Task

Timeline

Distribution Clerk

USPS
09.2022 - Current

Cashier

Walmart
09.2019 - 12.2019

Dental Assistant

Great American Dental
03.2012 - 09.2012

Medical Billing And Coding

Carrington College California

Applied Science in Dental Assisting

Heald College - Central Administrative Office

Diploma -

Richmond High School

Similar Profiles

CREATE PROFILE
Katrina Drumgo