Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronald Johnson

Summary

Motivated business professional with over two decades of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

30
30
years of professional experience

Work History

Owner & Manager

Master Hand Barber Salon
01.1994 - 12.2019
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by employees.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Hired, trained and managed a high-performing team of employees dedicated to achieving company goals.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Home Theater Sales Representative

Best Buy
01.2015 - 12.2017
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Teller

JPMorgan Chase
01.2010 - 12.2014
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Cash Handler

Federal Reserve Bank
01.2006 - 12.2009
  • Enhanced cash handling efficiency by implementing a streamlined process for counting and sorting currency.
  • Reduced discrepancies in cash received through meticulous reconciliation at the end of each shift.
  • Maintained strict adherence to cash handling policies, resulting in minimized losses and increased accountability.
  • Assisted with auditing and ensuring accuracy and compliance with company standards.

Customer Service Associate

Home Depot
01.1990 - 12.1995
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

Education

Technical Degree - Barber Stylist -

Sidney N. Collier
New Orleans, LA
1994

Barber License & Certifications -

Louisiana Board of Barbers
New Orleans
1994

Skills

  • Sales management
  • Staff Management
  • Administrative Oversight
  • Business Management

Timeline

Home Theater Sales Representative

Best Buy
01.2015 - 12.2017

Teller

JPMorgan Chase
01.2010 - 12.2014

Cash Handler

Federal Reserve Bank
01.2006 - 12.2009

Owner & Manager

Master Hand Barber Salon
01.1994 - 12.2019

Customer Service Associate

Home Depot
01.1990 - 12.1995

Technical Degree - Barber Stylist -

Sidney N. Collier

Barber License & Certifications -

Louisiana Board of Barbers

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Ronald Johnson