Summary
Overview
Work History
Education
Skills
Timeline
Generic

RONALD JOSEPH

San Antonio,TX

Summary

Dependable customer service industry worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team. Hardworking and reliable, focused on going above and beyond to support team and serve customers. Trained in service and offering top-notch communication abilities. Motivated to continue to learn and grow as a professional. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service. Talented worker dedicated to continuous improvement to keep everything running smoothly. Highly analytical and organized in addressing routine needs and managing unique circumstances. Motivated college student, currently enrolled and seeking opportunity to apply skills in database management, spreadsheet and other computer applications to meet challenging work assignments and support management team. Excellent at communicating, writing and editing. Keen attention to detail and focused on meeting deadlines. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective.

Experienced with identifying and treating pest infestations using effective methods. Utilizes thorough inspection techniques and safe application practices to ensure successful outcomes. Track record of excellent problem-solving skills and strong customer relations.

Experienced with managing game room operations and maintaining equipment. Utilizes strong customer service skills to enhance visitor experience and safety. Knowledge of problem-solving techniques to ensure smooth operations and customer satisfaction.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience

Work History

Pest Control Technician

MOXIE Pest Control
02.2025 - 08.2025
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Drove to customer residences and places of business to inspect for pests.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.

Game Room Attendant

PINSTACK
03.2024 - 01.2025
  • Assisted customers with redeeming tickets or points for prizes in a friendly manner.
  • Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
  • Enhanced customer experience by ensuring a clean and safe gaming environment.
  • Boosted Game Room revenue through effective up-selling of products and services.
  • Managed cash transactions accurately, ensuring proper handling of currency and balancing the register at the end of shifts.
  • Memorized games and rules to facilitate positive entertainment experience.
  • Assisted in organizing special events, creating memorable experiences for guests.
  • Contributed to positive team dynamics by consistently providing support to fellow Game Room Attendants as needed.
  • Conducted regular inventory checks, managing stock levels and placing orders when needed.

Whataburger
06.2022 - 08.2023
  • Company Overview: Whataburger Restaurants L&C, San Antonio, TX
  • Reviewed activities regularly to identify opportunities for improvement.
  • Utilized downtime to perform routine tasks, preventing service delays.
  • Helped team complete assignments to meet goals.
  • Worked well with different people to address challenges and solve problems collaboratively.
  • Required minimal oversight to complete job tasks.
  • Finished tasks and job duties, adhering to deadlines to avoid delays.
  • Kept work area organized and clutter-free.
  • Maintained good working relationship with co-workers and management.
  • Addressed concerns quickly to avoid lasting issues.
  • Used good judgment to help solve problems.
  • Supported operations with consistent maintenance and updates of corporate files and records.
  • Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
  • Followed established guidelines and procedures for maximum regulatory compliance.
  • Completed assigned tasks prior to shift end.
  • Assisted team members and managers with tasks to maintain productivity and meet project milestones.
  • Completed required paperwork within anticipated timeframes.
  • Completed assigned tasks with little or no supervision.

Sonic
03.2021 - 03.2022
  • Company Overview: Sonics Drive In, San Antonio, TX
  • Volunteered for and tackled new assignments and tasks to ease staff member burden.
  • Used good organizational skills to manage workload.
  • Completed required paperwork within anticipated timeframes.
  • Completed assigned tasks prior to shift end.
  • Kept work area organized and clutter-free.
  • Used good judgment to help solve problems.
  • Participated in seminars and additional training to expand knowledge and skills.
  • Utilized downtime to perform routine tasks, preventing service delays.
  • Reviewed activities regularly to identify opportunities for improvement.
  • Maintained good working relationship with co-workers and management.
  • Helped team complete assignments to meet goals.
  • Finished tasks and job duties, adhering to deadlines to avoid delays.

McDonald's
01.2020 - 02.2021
  • Company Overview: McDonald's Restaurant, San Antonio, TX
  • Reviewed activities regularly to identify opportunities for improvement.
  • Supported operations with consistent maintenance and updates of corporate files and records.
  • Required minimal oversight to complete job tasks.
  • Addressed concerns quickly to avoid lasting issues.
  • Maintained good working relationship with co-workers and management.
  • Used good organizational skills to manage workload.
  • Completed assigned tasks with little or no supervision.
  • Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
  • Reviewed incoming orders for mistakes to maintain accurate inventory levels.
  • Used good judgment to help solve problems.
  • Helped team complete assignments to meet goals.
  • Completed assigned tasks prior to shift end.
  • Finished tasks and job duties, adhering to deadlines to avoid delays.
  • Worked well with different people to address challenges and solve problems collaboratively.

Education

Associate of Arts - Education

San Antonio College
San Antonio, TX
05.2026

High School Diploma - undefined

Churchill High School
San Antonio, TX
12.2022

Skills

  • Research
  • [Equipment] operation
  • Analytical thinking
  • Planning
  • Verbal communication
  • Collaboration
  • Organization
  • Problem-solving
  • Public speaking
  • Multitasking
  • Networking
  • Task prioritization
  • Creative thinking
  • Teamwork
  • Coordination
  • Motivation
  • Prioritization
  • Dependable and reliable
  • Pest removal
  • Chemicals handling
  • Valid [state] driver's license
  • Clean driving record
  • Adaptable
  • Equipment maintenance
  • Equipment and tools
  • Service sales
  • Strong math skills
  • Service planning
  • Time tracking
  • Safety protocols

Timeline

Pest Control Technician

MOXIE Pest Control
02.2025 - 08.2025

Game Room Attendant

PINSTACK
03.2024 - 01.2025

Whataburger
06.2022 - 08.2023

Sonic
03.2021 - 03.2022

McDonald's
01.2020 - 02.2021

High School Diploma - undefined

Churchill High School

Associate of Arts - Education

San Antonio College
RONALD JOSEPH