Hi, I’m
Ronald Knetzer
Pittsburgh,PA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at BP Gas Station Service. Proven ability to manage cash handling with accuracy while fostering customer loyalty. Recognized for effective team collaboration and maintaining high standards of cleanliness, contributing to a positive shopping experience.
Overview
2026
years of professional experience
1
Certification
Work History
BP Gas Station Service
Cashier
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
AMO Construction
Laborer
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Capstone Logistics LLC.
Lumper/Truck-Unloader/Warehouse Associate
Job overview
- Reduced turnaround times for trucks by efficiently loading and unloading cargo according to established schedules.
- Contributed to a safe working environment by adhering to safety protocols and reporting hazards.
- Consistently met deadlines for completing tasks related to receiving, processing, and shipping cargo, ensuring smooth warehouse operations.
- Strengthened teamwork among crew members by actively participating in group problem-solving sessions for operational challenges.
- Assisted in training new Lumpers, sharing best practices for effective cargo handling.
- Minimized product damage by carefully handling fragile items during the loading and unloading process.
- Ensured accurate inventory counts with meticulous attention to detail during the loading and unloading process.
- Demonstrated flexibility in adapting to changing priorities, effectively managing workload despite frequent adjustments to shipment schedules.
- Upheld quality standards by inspecting incoming shipments for any signs of damage or tampering before offloading them from trucks.
- Increased warehouse efficiency by promptly unloading and sorting incoming shipments.
Atria’s
Dishwasher
Job overview
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Atrias Restaraunt
Fry & Grill Cook
Job overview
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Brookedale Senior Living
Maintenance Technician
Job overview
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Developed and implemented strategies to improve maintenance processes.
Coen
Cashier/Center-Store
05.2024 - Current
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Red White & Blue Thrift Store
Back-Up Truck Pick Up & Unload Help
01.2012 - 04.2015
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Red White & Blue Thrift Store
Shift Leader & Department Supervisor
04.2010 - 04.2014
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Education
Carrick HighschoolPittsburgh, PA
High School Diploma from Cooking And HVAC
06.2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash handling expertise
- Product knowledge
- Merchandise restocking
- Guest inquiries
- ID verification
- Attention to detail
- Inventory management
- Inventory control
- Order packaging
- Sales expertise
- Records maintenance
- Staff mentoring
- Loyalty program promotion
- Expense tracking
- Multitasking and organization
- Organizational growth
- Inventory restocking
- Training and onboarding
- Basic math
- Upselling techniques
- Financial records oversight
- Ordering and stocking
- Dependability and reliability
Accomplishments
Over came being an underdog at potentially every job to becoming at least a shift lead or supervisor. Also went from being cashier to assistant manager of CoGo’s on the South Side of. Pittsburgh, PA 10th St. and East Carson St. and was let go for being a hour late to my next shift after working 32 hours straight so my manager at the time could finish his vacation. That was from 2017-2021
- Trained and mentored number employees.
- Promoted to Job Title after only timeframe for exceptional performance.
- Completed manager training program.
- Achieved number% of sales quote.
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
- Achieved Result by introducing Software for Type tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Serve safe
- National Registry of Food Safety Professionals Food Safety Manager Certification – National Registry of Food Safety Professionals.
- Allergen Awareness Training Certificate - Various Providers.
- ServSafe Food Handler Certification - National Restaurant Association.
- Green Business Certification Inc.'s LEED Green Associate – Green Business Certification Inc.
- Indoor Air Quality Association (IAQA) Certified IAQ Professional - Indoor Air Quality Association.
- Building Performance Institute (BPI) Heating Professional Certification - Building Performance Institute, Inc.
Timeline
Cashier/Center-Store
Coen
05.2024 - Current
Back-Up Truck Pick Up & Unload Help
Red White & Blue Thrift Store
01.2012 - 04.2015
Shift Leader & Department Supervisor
Red White & Blue Thrift Store
04.2010 - 04.2014
Cashier
BP Gas Station Service
Laborer
AMO Construction
Lumper/Truck-Unloader/Warehouse Associate
Capstone Logistics LLC.
Dishwasher
Atria’s
Fry & Grill Cook
Atrias Restaraunt
Maintenance Technician
Brookedale Senior Living
Carrick Highschool
High School Diploma from Cooking And HVAC
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