Summary
Overview
Work History
Education
Skills
Timeline
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Ronald Koontz

Mount Vernon ,OH

Summary

Experienced shipper with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.

Overview

14
14
years of professional experience

Work History

Shipper

JELD-WEN
10.2012 - Current
  • Gathers the necessary materials, uses the appropriate hand tools, and operates applicable machinery and equipment in the various plants to support the assembly floor and the finished product while achieving production goals, quotas and objectives
  • Perform repetitive type assembly functions using hand or power tools, and applicable machinery and equipment to assist in the assembly of the JELD-WEN product line

Customer Service Representative

Star Tek
04.2010 - 09.2012
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Cashier

Carnival
05.2009 - 03.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.


Education

High School Diploma -

Lancaster High School
05.2010

Skills

  • Customer Satisfaction
  • Task Delegation
  • Preparing Containers
  • Customer Experience
  • Critical Thinking
  • Mathematical Calculations
  • Packing and Scanning
  • Load Planning
  • Verbal and Written Communication

Timeline

Shipper

JELD-WEN
10.2012 - Current

Customer Service Representative

Star Tek
04.2010 - 09.2012

Cashier

Carnival
05.2009 - 03.2010

High School Diploma -

Lancaster High School

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Ronald Koontz