Ronald L Boyce Jr.
Wilmington,DE
Summary
Performance-oriented manager with over five years of experience in the food industry. Highly skilled in monitoring department operations, inventory management, and forecasting and planning to achieve company targets, and deliver quality products. Proven record of cultivating a workplace culture based on collaboration, accountability, and commitment to organizational growth. Demonstrated history of leading diverse teams and communicating with personnel from diverse cultural backgrounds. Results-focused Utility Operator with experience in project completion. Proactive and dependable with excellent communication and organization skills. Leveraging project management and collaborative teamwork abilities to promote efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Utility Operator
west rock
Aston Mills, Pennsylvania
12.2023 - 11.2024
- Operated machinery to enhance production processes in manufacturing setting.
- Conducted routine inspections to maintain equipment functionality and safety standards.
- Collaborated with team members to optimize workflow across production areas.
- Trained new operators on equipment usage and adherence to safety protocols.
- Followed safety protocols to ensure a secure working environment for all personnel.
- Maintained cleanliness and organization of workspaces throughout facility.
- Communicated operational needs and challenges effectively with colleagues.
- Ensured compliance with all safety regulations during utility system operations.
Frozen Food Manager/ Maintenance Generalist
Dash In
Wilmington, DE
04.2023 - 12.2023
- Directed and managed all functions of the dairy and frozen departments.
- Awarded with one of the top frozen departments out of 6 stores in Wilmington area.
- Responsible for Area beautification; Freezer, sales floor, and bathroom cleaning.
- Developed new and industry accepted practices of frozen food management, resulting in fresh, high-quality, and easy-to-find products, priced competitively and tracked precisely.
- Observed company required safe workplace guidelines and OSHA regulations in stocking and maintaining merchandise.
- Work with receiving and purchasing functions to ensure proper rotation and optimum inventory levels for all materials and supplies.
- Conducted inventory monthly for perishable and frozen foods department.
Produce Manager
Food Lion
Bear, DE
02.2023 - 04.2023
- Identified and introduced process improvements to increase efficiency and reduce waste focusing on reduction of operating costs.
- Assist in developing marketing events and other promotional activities to maximize sales and profits.
- Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
- Exceeded weekly sales projections by 15% while substituting for the Department Manager during his absence.
- Developed a rapport with returning customers based on trust of quality customer service and assistance.
- Worked closely with Human Resource Manager with all HR issues and complaints. Completed and filed all needed confidential documents department wide.
- Leverage existing freight models to help lower delivery costs to rural distributors.
- Ensure compliance with USDA, BRC, company policies, procedures, HACCP, SAFETY, GMP'S and SOP's standards.
- Work with the Director of Quality Assurance and Food Safety and other team members to ensure highly disciplined compliance with all regulatory and Company defined food safety and sanitation standards, systems, procedures, and practices to guarantee absolute wholesomeness of our product.
- Designed attractive holiday and seasonal displays for merchandising program.
Inbound/Outbound Inventory Supervisor
LGS Staffing
North East, MD
08.2022 - 12.2022
- Designed and implemented new employee training program for incoming staff.
- Facilitated training of machine operations, safety and quality.
- Oversaw a team of over 50 warehouse and logistics personnel, assigned responsibilities, defined workflows, and led efforts to improve team performance and efficiency.
- Completed physical inventories maintaining a 99.5% accuracy rate of over 2,780 line items.
- Notified all appropriate personnel of any shortages of non-stock items required, leading to 98.2 faster stocking time.
- Monitored inventory on over 15,000 products while meeting with vendors and attending off-site training to stay updated with industry best practices.
- Subjected a maximum of 30 outbound orders to quality control for correctness and completeness.
- Research, track and execute the release and shipping of products utilizing various proprietary computer systems including an Inventory Management System, Receiving System, Daily Production Scheduler and national distributors databases (i.e., Fed Ex, UPS, DHL).
- Manage and verify the receipt of receiving goods and processes requests based on established standard operating procedures (SOPs).
- Utilize First in/First Out methodology (FIFO) to issue materials for distribution to all internal departments.
- Works together with cross-functional department managers and supervisors to meet company goals and objectives.
- Audit and correct inbound receiving paperwork and perform audits of SOP's as required.
Produce Manager/ Inventory Control Specialist
Restaurant Depot
New Castle, DE
02.2019 - 12.2021
- Work with the Director of Quality Assurance and Food Safety and other team members to ensure highly disciplined compliance with all regulatory and Company defined food safety and sanitation standards, systems, procedures, and practices to guarantee absolute wholesomeness of our product.
- Obtain excellent quality results, as measured by customer complaint frequency, product evaluation scores, internal and external facility and operational audit scores, quality systems compliance, and other formal and informal feedback mechanisms, using existing methods, procedures, and systems.
- Created system for tracking inventory levels and ordering which resulted in a 15% reduction in food waste.
- Responsible for merchandising the department including sales plan execution, cross merchandising and displays.
- Fulfilled orders for product and supplies, CAO order adjustments, perishable Hand Held Orders (HHO).
- Responsible for department adherence for OSHA and safety guidelines as well as safe food handling and equipment use and safety.
- In charge of sales, inventory, profit and shrink using formulas and calculations, product recall, profit and loss and period inventory.
- Communicated produce needs with 25+ vendors and organized logistical foundation. Sourced and maintained, and built relationships with produce vendors.
- Managed extensive documentation of inventory controls, purchases, and deliveries for a 950,000 sq. ft. warehouse.
- Oversee materials management, working with the purchasing department to ensure proper rotation and optimum inventory levels for all materials and supplies.
- Maintain and 'EXCELLENT' or 'SUPERIOR' score in third party certification Audits.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and labor cost objectives are met.
Education
High School Diploma -
High School
Wilmington, DESkills
- Operations management
- Team leadership and management
- Food processing and manufacturing
- Regulatory compliance (USDA, OSHA, and FDA)
- Safety standards
- Performance metrics
- Process controls
- Quality assurance
- Packaging equipment operation and maintenance
- Accountability measures
- Labor management
- Forecasting and planning
- Pallets
- Store operations
- inventory management
- Continuous improvement
- Profitability and growth initiatives
- scheduling
- Cost controls
- Training and coaching
- Cultural sensitivity
- Technology integration
- Customer service
- Project management
- Reporting and analysis
- Warehouse operations
- Enterprise resource planning (ERP) systems
- Stock-keeping unit (SKUs)
- Logistics
- POS systems
- Inventory management
- Quality control
- Equipment operation
- Attention to detail
- Waste disposal
- Production support
- Hazardous materials handling
- Lockout and tagout procedures
- Heavy equipment operation
- Construction
- Supply restocking
Certification
- SQF Practitioner
- Pallet Jack
- Forklift Operator and Trainer
- Learn2Serve
- Serve safe
- Food Safety Management Principles
Additional Work History
- Shift Manager, Wendy's, Newark, DE
- Produce Clerk, Shoprite, Wilmington, DE
Timeline
Utility Operator
west rock
12.2023 - 11.2024
Frozen Food Manager/ Maintenance Generalist
Dash In
04.2023 - 12.2023
Produce Manager
Food Lion
02.2023 - 04.2023
Inbound/Outbound Inventory Supervisor
LGS Staffing
08.2022 - 12.2022
Produce Manager/ Inventory Control Specialist
Restaurant Depot
02.2019 - 12.2021
High School Diploma -
High School