Meticulous Field Service Technician specializing in equipment maintenance, safety compliance, and mechanical troubleshooting. Demonstrates proficiency in executing comprehensive inspections and providing outstanding customer service.
Achieved Platinum Certification in Bobcat Loaders, showcasing advanced skills and commitment to excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Field Service Technician
Bobcat of Batesville
Batesville, AR
10.2024 - Current
Performed routine maintenance on equipment and machinery.
Diagnosed mechanical issues using industry-standard tools and techniques.
Collaborated with customers to understand service needs and concerns.
Field Service Technician
Hugg and Hall Equipment Company
Jonesboro, Arkansas
03.2022 - 10.2024
Performed routine maintenance on equipment and machinery.
Diagnosed mechanical issues using industry-standard tools and techniques.
Collaborated with customers to understand service needs and concerns.
Conducted safety inspections to ensure compliance with regulations.
Documented service reports detailing repairs and maintenance performed.
Assisted in training new technicians on best practices and procedures.
Operated various hand tools and power tools in the field effectively.
Communicated technical information clearly to clients and team members.
Completed all necessary paperwork for service calls in a timely manner.
Drove and maintained company vehicle, keeping in peak condition.
Delivered outstanding customer service on field visits to meet corporate guidelines.
Disassembled defective machines for repair or replacement of parts.
Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
Patrol Officer
City of Ash Flat
Ash Flat, Arkansas
01.2020 - 02.2022
Conducted regular patrols ensuring public safety and community security.
Responded promptly to emergency calls and incidents throughout the city.
Enforced laws and regulations while maintaining community relations.
Prepared detailed reports documenting incidents, arrests, and investigations.
Collaborated with local agencies to enhance community policing efforts.
Reviewed surveillance footage to gather evidence for ongoing investigations.
Provided first aid and emergency assistance during critical situations.
Assisted in training new officers on procedures and safety protocols.
Responded to radio dispatches regarding disturbances or criminal acts in progress.
Patrolled assigned areas to detect criminal activity and provide public safety.
Attended regular training sessions on new law enforcement techniques and procedures.
Monitored and investigated suspicions persons and situations and unusual activities.
Investigated suspicious activities, responded to emergency calls, and mediated disputes.
Performed first aid as needed in emergency situations.
Patrol Officer
City of Cherokee Village
Cherokee Village, Arkansas
01.2018 - 12.2020
Conducted regular patrols ensuring public safety and community security.
Responded promptly to emergency calls and incidents throughout the city.
Enforced laws and regulations while maintaining community relations.
Prepared detailed reports documenting incidents, arrests, and investigations.
Collaborated with local agencies to enhance community policing efforts.
Reviewed surveillance footage to gather evidence for ongoing investigations.
Provided first aid and emergency assistance during critical situations.
Assisted in training new officers on procedures and safety protocols.
Responded to radio dispatches regarding disturbances or criminal acts in progress.
Patrolled assigned areas to detect criminal activity and provide public safety.
Attended regular training sessions on new law enforcement techniques and procedures.
Monitored and investigated suspicions persons and situations and unusual activities.
Investigated suspicious activities, responded to emergency calls, and mediated disputes.
Performed first aid as needed in emergency situations.
Deputy Sheriff
Izard County Sheriff Department
Melbourne, Arkansas
03.2015 - 01.2019
Assisted in daily patrols to ensure community safety and security.
Engaged with the public to build trust and gather information.
Conducted traffic stops to enforce laws and maintain order.
Assisted in investigations by collecting evidence and interviewing witnesses.
Responded to emergency calls and provided support as needed.
Prepared reports on incidents, arrests, and community interactions.
Participated in training sessions on law enforcement procedures and safety protocols.
Collaborated with local agencies to promote crime prevention initiatives.
Utilized law enforcement databases to identify suspects or verify information related to investigations.
Adhered to departmental policies and procedures while performing job duties.
Arrested and transported suspects or prisoners to jail or court to maintain custody.
Interacted with citizens in a professional manner during routine patrols or while responding to calls for service.
US Army Sergent
US Army
Anywhere, Anywhere
10.2001 - 01.2014
Led training programs for soldiers to enhance operational readiness and effectiveness.
Supervised daily operations to ensure compliance with military standards and protocols.
Coordinated logistics for troop movements and supply chain management across various missions.
Conducted evaluations of personnel performance to maintain high standards of discipline.
Mentored junior enlisted soldiers to foster professional development and teamwork skills.
Implemented safety measures to protect personnel during training exercises and deployments.
Facilitated communication between command staff and subordinate units to streamline operations.
Monitored professional development of NCOs by conducting counseling sessions.
Assisted in developing unit mission objectives, goals and objectives.
Ensured compliance with Army regulations and policies regarding safety, health and morale.
Supervised the preparation of training plans, schedules and programs for assigned units.
Participated in reviews of operational plans, tactics and techniques used in combat operations.
Education
High School Diploma -
Dowagiac Union High
Dowagiac, MI
05-2003
Some College (No Degree) - Business Management
University of Maryland Global Campus
Hyattsville, MD
Skills
Equipment maintenance
Mechanical troubleshooting
Safety compliance
Customer service
Technical documentation
Vehicle inspection
Time management
Problem solving
Team collaboration
Vehicle operation
Attention to detail
Certification
Platinum Certification with Bobcat Loaders, wanting to finish all platinum courses to bear the knowledge of all equipment.