Summary
Overview
Work History
Education
Certification
Awards
CUST
Timeline
Generic

Ronald L Powell

Omaha,USA

Summary

I have more than 25 yrs experience of developing and managing in the areas of Advanced Military Mgt., Business/Personnel Mgt., Food Service Development & Mgt., Retail & Customer Service Mgt., Hotel/Restaurant Mgt., Theatre, Construction and Transportation Mgt.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Financial Agency Owner GFI - Global Financial Impa

GFI
2023 - Current
  • Developed strategic marketing plans to enhance agency visibility and client engagement.
  • Oversaw daily operations, ensuring efficient service delivery and client satisfaction.
  • Mentored staff in best practices for client relationship management and project execution.
  • Implemented process improvements that increased operational efficiency and reduced turnaround time.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.

Shared Living Provider

Independent Contractor
2020 - Current
  • Provided daily support to individuals with developmental disabilities, fostering independence and well-being.
  • Assisted in developing personalized care plans tailored to individual needs and preferences.
  • Monitored and documented progress, ensuring adherence to established goals and guidelines.
  • Collaborated with healthcare professionals to coordinate necessary services and interventions.

CEO/Founder

Ronin Security
01.2004 - Current
  • Directed strategic initiatives to enhance operational efficiency across all security services.
  • Cultivated partnerships with law enforcement agencies to improve response coordination and community safety.
  • Implemented advanced security technologies, optimizing resource allocation and incident response times.
  • Led organizational restructuring efforts, streamlining processes and improving service delivery standards.

Security

Security Omaha Public Schools
05.2015 - 08.2016
  • Bolstered security measures with implementation of rigorous inspection routines.
  • Regularly reviewed security footage to identify potential risks or suspicious activities; coordinated response protocols with casino security personnel when necessary.
  • Explained common information security issues and how to fix problems.
  • Improved team coordination by leading pre-event security briefings.

Assistant Director of Customer Service / Claims

Blue Cross Blue Shield
06.2006 - 06.2008
  • Coordinated cross-departmental initiatives to enhance communication and streamline processes.
  • Assisted in developing strategic plans aligned with organizational goals and objectives.
  • Managed project timelines, ensuring deliverables met expectations and deadlines.
  • Conducted research to support data-driven decision-making and identify improvement opportunities.

District Manager

Walgreen’s
10.1999 - 04.2005
  • Led cross-functional teams to optimize operational efficiency across multiple districts.
  • Developed and implemented strategic initiatives to enhance customer satisfaction and drive sales growth.
  • Analyzed performance metrics to identify trends and areas for improvement within district operations.
  • Mentored and trained district managers, fostering a culture of continuous improvement and accountability.

Associate Corporate Trainer

Medicare/Corporate Development Mutual of Omaha
01.1998 - 12.1999
  • Developed and delivered training programs to enhance employee skills and knowledge.
  • Assessed training needs through surveys and performance evaluations.
  • Facilitated workshops using interactive methods to engage participants effectively.
  • Collaborated with management to align training initiatives with organizational goals.

Call Center Manager

West Telecommunications
01.1988 - 12.1999
  • Managed daily operations, ensuring efficient call handling and customer satisfaction.
  • Trained and mentored new team members on protocols and best practices.
  • Implemented process improvements to enhance call center productivity and efficiency.
  • Analyzed performance metrics to identify trends and recommend solutions.

Asstant Food & Beverage Service Director

Bluffs Run Casino
01.1995 - 12.1998
  • Developed service strategies to enhance customer satisfaction and operational efficiency.
  • Managed team performance, providing guidance and support to improve service delivery.
  • Oversaw daily operations, ensuring compliance with company policies and quality standards.
  • Implemented training programs for staff, enhancing skills and knowledge in service protocols.
  • Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
  • Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.
  • Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
  • Ensured compliance with industry regulations and standards, maintaining a safe working environment for staff and customers alike.
  • Spearheaded initiatives to increase customer loyalty through exceptional service experiences, driving repeat business and positive word-of-mouth referrals.
  • Championed the adoption of new technologies that streamlined workflows, improving response times without sacrificing quality or accuracy.

United States Army Reserves

Army Reserve Management Coalition
01.1984 - 12.1998
  • Part of management coalition overseeing multiple departments of overall military operations - similar to how an airport director would be responsible for all departments and daily operations except on a much grander scale.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Mgr

Taco Bell
01.1995 - 02.1996
  • Led team to enhance operational efficiency through effective scheduling and resource allocation.
  • Implemented training programs to improve staff performance and customer service standards.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.
  • Developed and enforced quality control measures to maintain high food safety standards.

Associate General Manager

Perkins Family Restaurant
01.1994 - 12.1995
  • Developed staff training programs to enhance team performance and operational knowledge.
  • Facilitated regular team meetings to communicate updates, address concerns, and foster collaboration.
  • Assisted in budget preparation and monitored expenditures for cost-effective operations.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

EKG & Anesthesia Department Associate Director

St. Joseph/Creighton Univ. Hospital
01.1991 - 12.1994
  • Streamlined departmental processes, enhancing workflow efficiency and reducing turnaround time.
  • Coordinated interdepartmental communications to ensure project alignment and timely updates.
  • Managed scheduling of meetings, optimizing resource allocation and team availability.
  • Assisted in training new staff, fostering a collaborative learning environment and knowledge sharing.
  • Developed comprehensive reports on departmental activities, improving visibility for management decisions.
  • Implemented organizational tools to track project progress and deadlines effectively.
  • Collaborated with cross-functional teams, fostering strong working relationships and improving overall performance.
  • Trained colleagues on best practices related to company policies and procedures.
  • Developed training materials for new hires, facilitating smooth onboarding and employee integration into the team.
  • Supported senior executives with detailed reports on key performance indicators, enabling informed strategic planning decisions.

District Fleet Manager UPS

Seasonal Delivery Division
12.1990 - 01.1991
  • Oversaw fleet operations, ensuring timely and efficient delivery schedules.
  • Developed and implemented maintenance programs to enhance vehicle reliability.
  • Managed fuel consumption tracking, optimizing costs and reducing waste.
  • Coordinated driver training sessions to improve safety practices and compliance.

Corrections Officer

Omaha Corrections
01.1989 - 12.1990
  • Monitored inmate behavior to ensure safety and security within the facility.
  • Conducted regular inspections of living areas to maintain compliance with regulations.
  • Assisted in managing inmate activities, enforcing rules and policies consistently.
  • Responded promptly to incidents, utilizing de-escalation techniques to maintain order.

Corrections officer in the Impact Program

State of La. Corrections
01.1987 - 12.1988
  • Enforced facility rules and regulations to maintain order and safety within correctional environment.
  • Conducted regular inspections of inmate housing areas to ensure compliance with security protocols.
  • Oversaw inmate movements, ensuring proper documentation and adherence to established procedures.
  • Trained new staff on operational procedures and emergency response protocols to enhance team efficiency.

General Manager

AMC University Cinema Theater
01.1985 - 12.1987
  • Directed operational strategy to enhance organizational performance and profitability.
  • Implemented process improvements that streamlined workflows and reduced operational inefficiencies.
  • Developed training programs to enhance staff capabilities and improve service delivery standards.
  • Oversaw budget management, ensuring resource allocation aligned with strategic goals.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Analyzed market trends to inform strategic planning and competitive positioning efforts.

Training to take over Family Bus

Riley Construction
01.1983 - 12.1985
  • Assisted project managers in coordinating construction schedules and timelines.
  • Supported field teams by organizing materials and ensuring compliance with safety protocols.
  • Conducted site inspections to identify potential hazards and report findings to supervisors.
  • Collaborated with subcontractors to facilitate effective communication and workflow efficiency.

Education

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Scotlandville Magnet College Prep
Baton Rouge, La

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Fort Sam Houston Military Training Facility
San Antonio, Texas

Emergency Management/Business Management - Emergency Management/Business Management

Univ. of Nebraska @ Omaha
Omaha, NE

Certification

  • Producer’s Lisc. from State of NE issued 3/10/12 Exp 3/10/14 no 16353793
  • Coaching Authorization from State of IA issued 8/29/13 Exp 8/29/18 no 1070098
  • Fist Aid Certification AHA issued 7/29/12 Exp 7/29/14

Awards

Student Gov’t. & Sr. Class President Elect in HS. Most school Spirit 3 consecutive years, Presidential Leadership Scholar Recipient, HS Scholastic Honorable Mention, Recipient of Employee of Week, Mo or Yr at every job held, Univ. of Nebraska Goodrich Scholar Recipient

CUST

  • Ronald L Powell
  • (402) 915-1750
  • Myspot_s@yahoo.com
  • To Hiring Manager:
  • Dear Sir/Ma’am;

Timeline

Security

Security Omaha Public Schools
05.2015 - 08.2016

Assistant Director of Customer Service / Claims

Blue Cross Blue Shield
06.2006 - 06.2008

CEO/Founder

Ronin Security
01.2004 - Current

District Manager

Walgreen’s
10.1999 - 04.2005

Associate Corporate Trainer

Medicare/Corporate Development Mutual of Omaha
01.1998 - 12.1999

Asstant Food & Beverage Service Director

Bluffs Run Casino
01.1995 - 12.1998

Mgr

Taco Bell
01.1995 - 02.1996

Associate General Manager

Perkins Family Restaurant
01.1994 - 12.1995

EKG & Anesthesia Department Associate Director

St. Joseph/Creighton Univ. Hospital
01.1991 - 12.1994

District Fleet Manager UPS

Seasonal Delivery Division
12.1990 - 01.1991

Corrections Officer

Omaha Corrections
01.1989 - 12.1990

Call Center Manager

West Telecommunications
01.1988 - 12.1999

Corrections officer in the Impact Program

State of La. Corrections
01.1987 - 12.1988

General Manager

AMC University Cinema Theater
01.1985 - 12.1987

United States Army Reserves

Army Reserve Management Coalition
01.1984 - 12.1998

Training to take over Family Bus

Riley Construction
01.1983 - 12.1985

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Scotlandville Magnet College Prep

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Fort Sam Houston Military Training Facility

Emergency Management/Business Management - Emergency Management/Business Management

Univ. of Nebraska @ Omaha

Financial Agency Owner GFI - Global Financial Impa

GFI
2023 - Current

Shared Living Provider

Independent Contractor
2020 - Current

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