Hi, I’m
Ronald Maxwell
Pensacola ,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Results-driven General Sales Manager proficient in Automotive products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach. Focused General Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
11
years of professional experience
Work History
BMW Fort Walton Beach
General Sales Manager
01.2021 - Current
Job overview
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
Mazda Of For Walton Beach
General Sales Manager
11.2019 - 01.2021
Job overview
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
- Maintained extensive knowledge of company products and services.
- Developed and strengthened high-performance sales and finance team.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
- Increased monthly gross sales from $175,000 to $475,000 and exceeded goals for sales, revenue and profit margins.
Julio Jones Mazda And Kia
Sales Manager
02.2016 - 11.2019
Job overview
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Supervised sales team of 25 people, stepping in to support employees and deliver smooth sales processes for clients.
Sandy Sansing Automotive Group
Finance Manager
03.2014 - 01.2016
Job overview
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Compiled closing packages for drafting and presentation accuracy.
Sandy Sansing Dealerships
Automotive Sales Professional
09.2011 - 03.2014
Job overview
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
Education
South Carolina State UniversityOrangeburg, SC
Bachelor of Science from Psychology
Woodham High SchoolPensacola, FL
High School Diploma
05.2007
Skills
- Salesforce Software
- Budgeting and Expenditures
- Staff Meetings
- Workforce Scheduling
- Customer relations managers
- Scheduling and Time-Tracking
- Delegation and Supervision
- Adaptable to Changing Conditions
- Board Oversight
- Operational Analysis
- Portfolio Management
- Strategic Vision
- Workload Planning
- Analytical Thinking
- Evaluating Employee Work
Timeline
General Sales Manager
BMW Fort Walton Beach
01.2021 - Current
General Sales Manager
Mazda Of For Walton Beach
11.2019 - 01.2021
Sales Manager
Julio Jones Mazda And Kia
02.2016 - 11.2019
Finance Manager
Sandy Sansing Automotive Group
03.2014 - 01.2016
Automotive Sales Professional
Sandy Sansing Dealerships
09.2011 - 03.2014
South Carolina State University
Bachelor of Science from Psychology
Woodham High School
High School Diploma
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