Ronald McCleese
Ray,MI
Summary
Dynamic professional with extensive experience in repair coordination and inventory management. Proven ability to prioritize work orders effectively to meet service demands while enhancing teamwork and operational efficiency. Committed to delivering exceptional customer service and resolving inquiries in a timely manner.
Overview
26
26
years of professional experience
Work History
Amazon Delivery Driver
Amazon
Hazel Park, Michigan
05.2024 - Current
- Efficiently delivered packages across designated routes while adhering to traffic laws.
- Inspected vehicles regularly for safety and maintenance compliance.
- Communicated delivery status and delays to dispatch for timely updates.
- Loaded and unloaded packages safely to minimize potential damage.
- Utilized map programs and GPS systems for optimal route navigation.
Repair Coordinator
Uhaul Moving And Storage
Rochester Hills, MI
10.2022 - 05.2024
- Coordinated repair schedules with technicians and service providers to increase operational efficiency.
- Oversaw prioritization of work orders, effectively addressing service demands.
- Monitored progress of repair orders, providing timely status updates to customers.
- Collaborated with team members to streamline repair processes and minimize delays.
Assistant Store Manager
Uhaul Moving And Storage
Troy, Michigan
05.2020 - 10.2022
- Managed daily store operations, including customer service, inventory management, and team scheduling.
- Trained new staff on effective customer service and sales techniques.
- Resolved customer complaints swiftly to enhance satisfaction levels.
- Monitored financial transactions, ensuring accurate cash handling procedures.
- Oversaw daily cash handling, reconciling discrepancies as needed.
- Conducted frequent walk-throughs to address issues affecting store presentation and professionalism.
- Maintained inventory levels by regularly checking merchandise availability.
Rental Sales Agent
Uhaul Moving And Storage
Warren, Michigan
07.2016 - 04.2020
- Guided customers in selecting rental vehicles tailored to specific needs.
- Processed rental transactions swiftly and accurately using computerized systems.
- Conducted thorough inspections of vehicles before and after rentals to maintain quality standards.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Coordinated vehicle returns while efficiently managing inventory levels.
- Trained new staff on rental procedures and customer service protocols.
- Explained rental agreements and policies to enhance customer comprehension.
- Greeted customers, ensuring exceptional service throughout the rental process.
Furnace Operator
Specialty Steel Treating Inc.
Fraser, Michigan
02.2010 - 07.2016
- Operated industrial furnaces, ensuring optimal temperature and efficiency.
- Monitored operations, adjusting controls for consistent performance.
- Maintained accurate logs and records of furnace activities.
- Trained new operators on equipment handling and safety protocols.
- Regularly cleaned work areas to uphold safety standards.
- Loaded raw materials into furnaces using cranes and hoists.
- Executed tasks such as racking parts, unloading furnaces, and programming operations with expertise.
- Inspected materials for defects prior to loading into furnaces.
Stockroom Attendant
Target
Macomb, Michigan
04.2006 - 02.2010
- Organized stockroom layout and shelves to enhance inventory management efficiency.
- Streamlined stock retrieval processes through collaborative efforts with team members.
- Conducted regular audits to verify stock levels and address discrepancies.
- Assisted in training new staff on procedures and safety practices for stockroom operations.
- Implemented best practices for safe material handling during stocking activities.
- Maintained cleanliness of stockroom to maximize productivity and safety.
- Delivered excellent customer service by promptly responding to inquiries and requests.
Sales Floor Associate
Home Depot
Chesterfield, MI
06.1999 - 04.2006
- Delivered knowledgeable product recommendations to facilitate informed customer selections.
- Processed customer transactions with accuracy and efficiency at cash register.
- Educated customers on product features and benefits to improve shopping experience.
- Stocked shelves and replenished inventory to meet customer demand consistently.
- Maintained a clean sales floor while organizing merchandise for optimal presentation.
- Conducted regular inventory counts to ensure stock accuracy.
- Ensured proper signage and labels communicated accurate pricing to customers.
- Exhibited professionalism and friendliness in all customer and colleague interactions.
Education
High School Diploma -
Riverside Academy
Clinton Township, MISkills
- Repair coordination
- Work order management
- Inventory oversight
- Problem resolution
- Employee development
- Decision making
- Forklift operation
Timeline
Amazon Delivery Driver
Amazon
05.2024 - Current
Repair Coordinator
Uhaul Moving And Storage
10.2022 - 05.2024
Assistant Store Manager
Uhaul Moving And Storage
05.2020 - 10.2022
Rental Sales Agent
Uhaul Moving And Storage
07.2016 - 04.2020
Furnace Operator
Specialty Steel Treating Inc.
02.2010 - 07.2016
Stockroom Attendant
Target
04.2006 - 02.2010
Sales Floor Associate
Home Depot
06.1999 - 04.2006
High School Diploma -
Riverside Academy
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