Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.
Overview
40
40
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
01.2007 - 03.2023
Followed safety protocols and regulations while driving, upholding professional service reputation.
Maintained records on customers with mail forwarding and change of address requests.
Organized mail ahead of delivery runs for correct routing.
Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
Resolved complaints calmly and professionally to maintain customer satisfaction.
Distributed items on time and to correct locations for punctual, professional mail services.
Handled accurate cash payments for postage and incurred fees.
Identified postage discrepancies and escalated for resolution to limit customer delays.
Sorted mail according to order of address appearance for easy access in field.
Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
Secured and properly stored packages for delivery to eliminate damage risks.
Signed and received mail with signature requirements upon delivery and loading.
Observed traffic and safety regulations for safe transport and delivery of mail.
Assistant Manager
Walmart
03.2003 - 09.2005
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Created employee schedules to align coverage with forecasted demands.
Police Officer
Metropolitan Washington Airports Authority, MWAA
04.1990 - 01.2002
Secured crime scenes, gathered evidence, and questioned witnesses.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Investigated and reported crimes, accidents, offenses, and damage to property.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Answered emergency calls for help from citizens and business owners.
Patrolled assigned areas to prevent and detect roadway crimes.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Apprehended offenders and conducted interviews and interrogations.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Issued traffic citations and electronic tickets for violations of traffic laws.
Responded to emergency calls to provide assistance to citizens in need.
Provided testimony in court proceedings.
Platoon Sergeant
US Army
11.1982 - 04.1987
Trained, supervised and organized over [Number] soldiers and personnel.
Managed over $[Amount] worth of equipment during garrison and deployment operations.
Maintained health, welfare and combat readiness of personnel within platoon.
Conducted personal and professional counseling, routine inspections and physical fitness tests.
Served as principal advisor to First Sergeant and Commander.
Implemented necessary safety practices, proper firing commands and proper ammunition handling.
Handled administrative requirements, maintained records and submitted operational reports.