Ronald Mink

Shop Manager/Mechanic

Max Motorsports DBA Don's Garage

Trevor, WI

12.2007 - Current

Provided technical advice regarding the diagnosis and repair of automotive systems.
Assisted customers with inquiries regarding vehicle repairs or services performed.
Assigned and scheduled work of auto service staff handling vehicles per day.
Maintained accurate records for all vehicles serviced, including labor costs and parts used.
Conducted regular reviews of work orders to ensure accuracy in billing.
Established strong relationships with customers by delivering quality service in a timely manner.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Supervised daily activities of technicians, providing guidance and support as needed.
Hired and trained team to maintain and repair vehicles.
Performed inspections on newly arrived vehicles prior to being serviced or repaired.
Implemented process improvements resulting in increased productivity and customer satisfaction.
Coordinated scheduling of vehicle repairs with customers, ensuring timely completion.
Resolved customer complaints in a professional manner while upholding company policies.
Formed and sustained strategic relationships with clients.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Removed old oil, replaced filters, and added correct amounts of fluids.
Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
Tested components with appropriate instruments to ensure proper operation.
Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
Assessed vehicles or machinery to accurately diagnose and repair issues.
Kept detailed records of repairs, labor involved and parts used.
Ensured safety protocols were followed while working on vehicles.
Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
Monitored shop equipment to maintain safe working condition.
Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
Addressed customer questions and concerns regarding products and services.
Conducted test drives before and after repair services.
Provided estimates for labor costs associated with repair projects prior to commencement of work.
Repaired, replaced and adjusted brakes.
Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
Adjusted and repaired systems to meet manufacturers' performance specifications.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Adhered to all safety protocols and guidelines to prevent accidents and injuries.
Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Executed preventive and corrective maintenance on work trucks and other vehicles.
Evaluated vehicle schematics to assess required parts and order accordingly.
Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
Assisted fellow mechanics when necessary during complex repairs.
Researched parts availability from vendors in order to complete repairs efficiently.
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
Aligned wheels using special alignment equipment and wheel-balancing machines.
Examined loose bolts and specified safety devices on vehicles and made adjustments.
Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
Consulted with customers regarding service options available based upon their needs.
Planned work procedures using charts, technical manuals and experience.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Updated and maintained databases with current information.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Utilized various software and tools to streamline processes and optimize performance.
Maintained updated knowledge through continuing education and advanced training.
Recorded type and cost of maintenance or repair work.
Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
Maintained equipment performance by cleaning and lubricating components.
Cleaned or lubricated shafts, bearings or other parts of machinery.
Repaired machines, equipment or structures using tools or equipment.
Performed general cleaning tasks such as sweeping, mopping, dusting and waxing floors.
Performed routine maintenance and repairs to ensure building systems are operating at peak efficiency.
Repaired broken furniture and equipment by replacing parts or making adjustments.
Assembled, installed or repaired electrical or electronic components and pipe systems.
Ordered parts, supplies or equipment from catalogs or suppliers.
Completed minor electrical, plumbing and HVAC maintenance.
Maintained or repaired specialized equipment or machinery.
Dismantled machines, equipment, or devices to access and remove defective parts.

Summary

Overview

Work History

Shop Manager/Mechanic

Education

Certified Automotive Mechanic - Automotive Repair

High School Diploma -

Skills

Timeline

Shop Manager/Mechanic

Certified Automotive Mechanic - Automotive Repair

High School Diploma -

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