Ronald Mitchell
Residential Concierge
Brooklyn,New York
Summary
Dedicated professional committed to excellence, maintaining a positive attitude through challenges, and striving for personal growth. Demonstrated ability to overcome setbacks with determination and resilience, consistently pushing towards high achievement. Passionate about continuous improvement and embracing failures as learning opportunities, always focused on reaching new heights of success.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Human Resource Officer 1
Amalgamated Security Services Ltd
- Human Resource Officer 1 Job Assignment: Completing forms, reports, logs, and file records, Working on employees requests regarding job letters, payslips, and all other HR issues. Assisting payroll with preparations by providing (absences, bonuses, time leave and invoices. Assisting with the recruitment process by placing job positions and subsequently screening, interviewing and drug testing prospective candidates. Informing staff of internal opportunities.
Concierge
Clipper Equity
12.2019 - Current
- Concierge Job Assignments: welcoming arriving guests with warm professionalism services and making sure the concierge desk area is prepared for daily activities. Answering calls professionally and also assisting residents/vendors with directions or providing instructions for the building.
- Receiving and processing incoming and outgoing laundry, shipments and or mail/packages.Assists with move-in and move-outs making sure documents are uploaded onto Yardi Voyager. Prepare daily visitor reports, guest key reports and lounge/multipurpose rooms schedules. Alert residents of arriving guests, vendors and deliveries. Monitoring lobby traffic/CCTV for any type of suspicious activities and address the matter if necessary. Maintaining logbooks for visitors, contractors, keys, elevators, incident reports and daily activities.
Operations Manager
Amalgamated Security Services
03.2016 - 03.2017
- Operation Manager Job Assignment: Developing and implementing security policies, protocols and procedures. Controlling budgets for operations and monitoring weekly/monthly expenses. Recruiting, training and supervising guards and office staff. Meeting with clients for contract updates and other developments.
Recruiting Training and Development Officer/Area Counselor
Fortress Security Services Limited
08.2015 - 02.2016
- Job Assignments: Conducting interviews and recruiting new staff for company locations, Conducting training and implementing policies, protocols and procedures. Performing other duties assigned by the chairman. Reaching out to staff once counselling is needed via representation of the company. Attending business trips on behalf of the company and overseeing new contracts/assignments.
Recruiting Officer
Amalgamated Security Services Ltd
02.2013 - 08.2015
- Recruiting Officer Job Assignments: Sourcing candidates from various sources. Schedule candidates for an interview and once selected prepare a drug test screening for the next step. Assess applicants relevant knowledge, skills, soft skills, experience and aptitude. Track analytics in candidate performance to measure and decrease turnover. Working with operations managers/ training school directors to schedule a second step interview process. Promoting company reputation via all multimedia platforms. Attending monthly meetings with the board of directors/managers.
Education
Bachelor degree -
Cipriani College Of Labour & Co-Operative Studies
01.2004
High School Diploma - undefined
El Dorado Senior Comprehensive School
01.1995
Skills
- Interpersonal
- Communication
- Team Building
- Problem-solving
- Customer Service
- Organizational
- Analytical
- Marketing/Promotional
- Computer Literate
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 215 staff members.
Certification
- Primary Care (CPR) with AED Secondary Care (First Aid)
- Crowd Management/Use of Force/Self-Management
- Personal Survival/Personal Safety
- Principles of Counseling/Counseling Processes
- Social Responsibilities/Authority Accountability
- Bachelor degree Administration
- Customer Service/Leadership/Team Building
- Standing Orders and Policies/Cover Awareness
- Professionalism and Ethics/Ten Deadly Errors
- Certificate of Award-Amalgamated Security Services Limited
- Certificate of Achievement-S.M Jaleel & Co. Ltd
- Computer Literate-Microsoft Word and Excel
- YARDI Voyagerplus,Building Link,MRI proficient
- OSHA 10hr Safety and Fire Guard Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Work Type
Full TimePart TimeWork Location
RemoteTimeline
Concierge
Clipper Equity
12.2019 - Current
Operations Manager
Amalgamated Security Services
03.2016 - 03.2017
Recruiting Training and Development Officer/Area Counselor
Fortress Security Services Limited
08.2015 - 02.2016
Recruiting Officer
Amalgamated Security Services Ltd
02.2013 - 08.2015
Human Resource Officer 1
Amalgamated Security Services Ltd
High School Diploma - undefined
El Dorado Senior Comprehensive School
Bachelor degree -
Cipriani College Of Labour & Co-Operative Studies
Hobbies and Interests
Reading, Playing Soccer, Counseling, Meeting people from all walks of life
Similar Profiles
Jelani MorrisonJelani Morrison
Security Officer at Amalgamated Security ServicesSecurity Officer at Amalgamated Security Services
SHARON CHARLESSHARON CHARLES
Chief Human Resource Officer at Amalgamated Security Services Ltd (ASSL)Chief Human Resource Officer at Amalgamated Security Services Ltd (ASSL)
ROLSTON A. NICHOLLSROLSTON A. NICHOLLS
Quality Assurance Division Representative at Amalgamated Security Services Limited, Garry Gould, Furniture House Trinidad LimitedQuality Assurance Division Representative at Amalgamated Security Services Limited, Garry Gould, Furniture House Trinidad Limited
Ryan EliezerRyan Eliezer
Intern at Medgar Evers College CUNYIntern at Medgar Evers College CUNY
Junior GayleJunior Gayle
School Nurse at Queens NY School District Supplemental Health CareSchool Nurse at Queens NY School District Supplemental Health Care