Summary
Overview
Work History
Education
Skills
Timeline
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Ronald Mitchell

Kings Mountain,NC

Summary

Dynamic professional with experience at American & Efird, excelling in threading techniques and customer service. Demonstrated precision stitching and measurement accuracy while enhancing client satisfaction through effective communication. Proven ability to collaborate within teams and adapt to evolving industry trends, ensuring high-quality service delivery and operational efficiency.

Developed precision and attention to detail in fast-paced, hands-on environment. Strong ability to handle delicate tasks and maintain high standards of quality. Seeking to leverage these skills to transition into new field and contribute effectively.

Professional threading expert with history of delivering high-quality results in precision threading. Notable experience in ensuring smooth operations and timely project completion. Valued for exceptional team collaboration and adaptability in dynamic environments, consistently meeting and exceeding operational goals.

Professional with strong background in threading operations, ready to deliver precision and efficiency. Skilled in handling threading equipment, ensuring adherence to quality standards. Strong focus on teamwork and adaptability, consistently meeting and exceeding production goals. Reliable and flexible, adept at navigating changing demands and collaborating effectively to achieve results.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

2
2
years of professional experience

Work History

Threader

American & Efird
01.2022 - 12.2023
  • Learned safety protocols and proper use of threading equipment.
  • Assisted in maintaining a clean and organized workspace.
  • Supported team members by preparing materials for threading processes.
  • Adapted quickly to various threading techniques and tools.
  • Observed experienced threaders to enhance skillset and efficiency.
  • Followed detailed instructions for machine setup and operation.
  • Collaborated with peers to ensure timely completion of tasks.
  • Maintained accurate records of threading activities and inventory supplies.
  • Supported overall salon operations, including inventory management, equipment maintenance, and cleanliness standards compliance.
  • Collaborated with team members to provide consistent, high-quality threading services across the salon.
  • Participated in ongoing training opportunities to stay current on best practices in the threading industry.
  • Demonstrated adaptability by quickly learning new threading methods as industry trends evolved.
  • Ensured client satisfaction with thorough consultations before each threading session, addressing questions and concerns promptly.
  • Educated clients on proper eyebrow care, resulting in improved appearance and maintenance between appointments.
  • Upheld strict sanitation protocols during every threading procedure, ensuring the safety of both the client and technician.
  • Maintained a clean and organized work station for efficient service delivery and optimal hygiene.

Customer Service Representative

Arise Platform
02.2023 - 10.2023
  • Resolved customer inquiries and issues promptly through effective communication strategies.
  • Utilized CRM software to track customer interactions and ensure follow-up on all cases.
  • Processed orders and returns efficiently, enhancing overall customer satisfaction rates.
  • Assisted in training new team members on company policies and service protocols.
  • Analyzed customer feedback to identify trends, contributing to service improvement initiatives and client retention efforts.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Computer And Information Sciences

Warlick Academy
Gaston, NC
04-2019

Skills

  • Hand sewing techniques
  • Alteration skills
  • Measurement accuracy
  • Fashion design
  • Collaborative teamwork
  • Precision stitching

Timeline

Customer Service Representative

Arise Platform
02.2023 - 10.2023

Threader

American & Efird
01.2022 - 12.2023

Computer And Information Sciences

Warlick Academy