RONALD M. RECINOS

• Perform expert level service calls; identify forward/return path issues from premise equipment to tap for multiple/bundle services along with completing expert level customer drops.
• Surpasses monthly sales quota on a regular basis; accountable for company vehicle; able to identify/resolve plant issues, no cable situations and troubleshoots. Inspects/initiates new grounds in accordance with National Electrical Code for safety.
• Follows welcome procedures for new customers; demonstrates/educates new customers on materials regarding channel line-up, use of set-top boxes, use of modems and use of eMTAs, also reviews company policies with customers and inspects picture quality following installation.
• Skilled in reading system layouts from blueprints; uses cable installation tools, ladders, aerial lifts and hand tools. Lifts and carries loads of 70-pounds & above; qualified in accessing crawl spaces & attics; works comfortably on ladders & poles 18-20 feet above ground level.
• Extensive knowledge of company products and services as well as a vast expertise of the cable and telecommunications media industry; executes work near power lines and electricity in inclement weather; completes assignments with exposure to various noise levels; achieves tasks using close/peripheral vision with the ability to adjust focus while manipulating connecters, fasteners and wires.

Assisted customers in selecting appropriate tools and materials for various plumbing tasks.

• Demonstrated adaptability in handling diverse project types, from residential to commercial settings.
• Strengthened client relationships by providing courteous, professional service during in-store consultations for repairs at home.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs.
• Selected type and size of piping required for each project.
• in charge of selling water heaters, filters, and all parts for repair.

• Provided a safe environment for hotel employees and visitors; safeguarded facilities, grounds and equipment by protecting hotel from all types of threats such as theft, fire or any other type of danger.
• Continually toured premises including patrolling the outdoors during inclement weather; expertly handled emergencies and reported any hazardous conditions or irregularities to the appropriate personnel.
• Monitored surveillance systems; composed reports/emails as needed; utilized 2-way radio as required; maintained physically fit, possess excellent hearing, vision and sense of smell in order to be acutely aware of the surrounding environment; sustained strong reflexes with ability to climb, stoop, crawl, stretch and stand for hours on end; able to lift, carry and operate a 50-pound fire extinguisher.

• Responsible for daily operations of electronic and appliance department; controlled and maintained cash register and end of day deposits.
• Assisted customers in locating merchandise as well as informed customers of merchandise features with demonstration of use; proficient in Montgomery Ward’s policies and procedures.
• Ordered customized or out-of-stock items; prepared sales receipts/contracts; processed payments for purchases; set-up and maintained merchandise displays.