Overview
Work History
Education
Skills
Timeline
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Ronald Nakis

Greensboro,NC

Overview

8
8
years of professional experience

Work History

Certified Optometric Assistant, CPOA

MILLER VISION
09.2023 - Current
  • Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
  • Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
  • Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
  • Helped patients with optical selections and dispensing to facilitate customer service.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Customer Care Associate

CONNECTIVERX
11.2019 - 04.2021
  • Interacted directly with patients, physicians, and pharmacies to provide access to care on behalf of the client's copay assistance programs.
  • Provided program information, eligibility, reimbursement support, and general assurances to customers.
  • Respond to inbound phone calls and claims to and from patients, physicians and pharmacies, assisting in accessing their care and reimbursement needs.
  • Extensive Date Entry.

Administrative Assistant

CDS ADMINISTRATORS
05.2019 - 10.2019
  • Correspond with customers to answer inquiries or resolve account problems.
  • Record and document transactions using computer.
  • File, type or operate standard office machines.
  • Analyze and audit billing spreadsheets for individual accounts.

Intern

FAMILY RECOVERY CENTER
09.2018 - 05.2019
  • Instruct Psycho-Educational Group.
  • Access an individual's degree of drug dependency by collecting and analyzing urine samples.
  • Coordinate activities with courts, probation officers, community services, or other post-treatment agencies.
  • Facilitated SAMHSA life-skill group.
  • Assisted with the COMPASS grant program.
  • Data Entry.

CAREGIVER

SENIOR LIFESTYLE CORPORATION
06.2017 - 12.2018
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Care for patients by changing bed linens, washing, laundry, cleaning and assisting with their personal care.
  • Entertain, converse with or read aloud to patients to keep them mentally healthy and alert.

Staff Assistance

HOLY FAMILY SOUP KITCHEN
05.2018 - 08.2018
  • Perform serving, cleaning, and stocking duties.
  • Unload shipment, stock cabinets and serving areas.
  • Coordinate assignments of volunteers.
  • Researched grant opportunities.
  • Assist the Director with running the pantry area.

Education

Post Baccalaureate - Medical -

UNIVERSITY OF NORTH CAROLINA
Greensboro, NC
05-2022

Bachelor of Arts - Psychology

FRANCISCAN UNIVERSITY
Steubenville, OH
05-2019

Skills

  • Assist and teach others patiently when working towards a common goal, ensuring higher levels of cooperation when faced with challenges
  • Project calm and genuine interest in others through verbal and non-verbal means, building confidence with other parties to ensure successful conclusions to all interpersonal interactions
  • Exercise empathy with others to assist in all aspects of communication, creating higher chances of successful outcomes and compromises
  • Practice well-honed listening skills to give full attention to those in need, accurately assess every individual's situation, and build necessary rapport

Timeline

Certified Optometric Assistant, CPOA

MILLER VISION
09.2023 - Current

Customer Care Associate

CONNECTIVERX
11.2019 - 04.2021

Administrative Assistant

CDS ADMINISTRATORS
05.2019 - 10.2019

Intern

FAMILY RECOVERY CENTER
09.2018 - 05.2019

Staff Assistance

HOLY FAMILY SOUP KITCHEN
05.2018 - 08.2018

CAREGIVER

SENIOR LIFESTYLE CORPORATION
06.2017 - 12.2018

Post Baccalaureate - Medical -

UNIVERSITY OF NORTH CAROLINA

Bachelor of Arts - Psychology

FRANCISCAN UNIVERSITY

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Ronald Nakis