Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ronald Nightengale

Dunnellon,FL

Summary

Business owner with extensive experience in retail management, focusing on customer service and inventory control. Proven track record in developing marketing strategies that enhance brand visibility and drive sales growth. Strong leadership skills in team management and conflict resolution, fostering a culture of high performance and customer satisfaction. Demonstrated ability to build and maintain professional relationships while effectively managing administrative and sales teams.

Overview

29
29
years of professional experience

Work History

Wholesale Manager

Usa Today Gannett
Orlando , FL
05.2025 - 10.2025
  • Collaborated with marketing teams on product launches or other initiatives that could positively impact sales figures.
  • Monitored customer feedbacks and complaints to ensure timely resolution of issues and improved customer satisfaction.
  • Maintained relationships with existing customers while prospecting for new ones.
  • Analyzed financial data and generated reports outlining key insights into cost savings opportunities across all areas of operation.
  • Represented companies in negotiating contracts and formulating policies with suppliers.

Owner

Nightengale
Dunnellon, Florida
05.2013 - 01.2022
  • Managed daily operations and customer service in a retail environment.
  • Trained employees on best practices in customer service and product knowledge.
  • Negotiated contracts with vendors to secure optimal pricing and terms.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Identified new opportunities for growth, expansion, and diversification.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Managed sales presentations to promote product and brand benefits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Lead Merchandiser

Prizm Merchandising
Orlando , FL
02.2003 - 09.2004
  • Trained and mentored junior merchandisers on best practices and company policies.
  • Ensured all merchandise was correctly labeled, priced and displayed according to company standards.
  • Developed and maintained relationships with key personnel in the retail stores.
  • Managed the merchandising team to ensure timely completion of tasks.
  • Created visual displays that effectively promoted featured items or seasonal collections.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Printed labels and tags for for-sale merchandise.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Communicated and coordinated planogram execution with store management.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Cleaned and organized display cases, shelves and aisles.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Presented updated floor plans and design strategy to store management.

Fabrication Welder

Daniels Machinery & Fabrication
Orlando , FL
06.2002 - 02.2003
  • Operated welding machines to fabricate metal components for production.
  • Inspected welds for quality and compliance with safety standards.
  • Maintained tools and equipment to ensure operational efficiency.
  • Adhered to company policies for safety and environmental practices.
  • Fabricated metal components and structures according to blueprints, drawings, and written specifications.
  • Maintained a clean work area in accordance with safety regulations.
  • Operated forklifts to move large components around the shop floor.
  • Used jigs, fixtures, and tools for assembly of parts and components.
  • Cleaned and prepared surfaces for welding operations by grinding, sanding, or polishing as needed.
  • Inspected welds for accuracy and adherence to quality standards.
  • Assisted with the installation of fabricated items at customer sites.
  • Collaborated closely with supervisors to ensure that projects were completed on time and within budget constraints.
  • Welded fabrication materials, continuously checking for safety and quality.
  • Detected faulty operation of equipment or defective materials and notified supervisors.

Owner

Ronald Nightengale's Auto Detailing
Orlando, Florida
06.2000 - 06.2002
  • Developed cleaning protocols to ensure quality and efficiency in services.
  • Trained and supervised detailing staff on best practices and techniques.
  • Monitored inventory levels and ordered supplies as needed for operations.
  • Ensured compliance with safety regulations and proper use of equipment.
  • Coordinated scheduling for detailing services to optimize workflow and customer satisfaction.
  • Assisted in resolving customer concerns related to detailing services promptly.
  • Oversaw maintenance activities such as vacuuming carpets and shampooing upholstery.
  • Maintained detailed records of work completed on each vehicle including photos before and after detailing services.
  • Checked quality of finished vehicles prior to releasing them back to customers.
  • Performed basic repairs such as buffing paint scratches,
  • Conducted regular inspections of vehicles to identify any damage or areas that need special attention during the detail process.
  • Managed car detailing team, delegating tasks and ensuring completion of all detailing operations.
  • Resolved customer complaints quickly and efficiently while maintaining a professional attitude.
  • Assisted with marketing efforts by designing promotional flyers advertising various deals on car detailing services.
  • Trained new staff members on proper techniques for interior and exterior detailing services.
  • Analyzed sales data from previous months to forecast demand for upcoming weeks.
  • Ensured proper use of chemicals, cleaning solutions and other materials in accordance with safety regulations.
  • Created daily reports tracking number of vehicles serviced, revenue generated, and employee hours worked.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
  • Removed minor flaws in refinish using sanding and buffing.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Served clients with on-site detailing services at businesses and homes.
  • Cleaned and conditioned leather, vinyl, and other interior materials.
  • Removed stickers and decals from vehicle exteriors without damaging paint.
  • Implemented eco-friendly cleaning solutions and methods to minimize environmental impact.
  • Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
  • Customized detailing services based on vehicle condition and customer requests.
  • Executed engine detailing to remove grime and improve appearance.
  • Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
  • Detailed wheels, tires, and undercarriage to remove dirt and brake dust.

Store Manager

Cumberland Farms
Orlando, Florida
07.1996 - 06.2000
  • Managed daily store operations to ensure smooth functionality.
  • Supervised staff to maintain high customer service standards.
  • Trained new employees on company policies and procedures.
  • Monitored inventory levels to optimize stock availability.
  • Implemented promotional displays to enhance product visibility.
  • Resolved customer inquiries and complaints efficiently.
  • Conducted regular safety inspections to uphold store standards.
  • Collaborated with vendors for timely product deliveries.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Created weekly work schedules for store personnel.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed daily banking activities such as deposits and withdrawals.
  • Updated and maintained store signage and displays.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Maintained accurate records of employee performance reviews.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Developed relationships with suppliers to negotiate better prices.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented successful business strategies to increase revenue and target new markets.

Education

Bachelor of Science - Psychology Christian Counseling

Liberty University
Lynchburg, VA
07-2027

Skills

  • Customer service
  • Project management
  • Conflict resolution
  • Marketing strategies
  • Inventory management
  • Data analysis
  • Team leadership
  • Performance evaluation
  • Communication skills
  • Cash flow optimization
  • Design coordination
  • Growth strategy implementation
  • Verbal and written communication
  • Small business operations
  • Contract negotiation expertise
  • Hiring and staffing
  • Strategic planning
  • Market trend awareness
  • Human resources
  • Budget administration
  • Accounting expertise
  • Sales strategy development
  • Financial management
  • Marketing
  • User experience enhancement
  • Team oversight
  • Sales management
  • Employee development
  • Customer relations
  • Cost reduction
  • Staff management
  • Supply chain optimization
  • Marketing tactics
  • Sales leadership
  • Regulatory compliance
  • Quality management systems
  • Operations management
  • Administrative oversight
  • Contract management
  • Competitive analysis
  • Profit and loss analysis
  • Project estimating
  • Business launch
  • Financial planning
  • Client service
  • Profit and loss
  • Relationship building
  • Negotiation
  • Program creation and implementation
  • Key partnership cultivation
  • Business management
  • Client engagement optimization
  • Sales oversight
  • Service quality assurance
  • Budget development
  • Consulting

Accomplishments

  • Was awarded a Jewel award from USA TODAY for unprecedented sales
  • Received an award for number one restaurant in Citrus County 2 years in a row

Timeline

Wholesale Manager

Usa Today Gannett
05.2025 - 10.2025

Owner

Nightengale
05.2013 - 01.2022

Lead Merchandiser

Prizm Merchandising
02.2003 - 09.2004

Fabrication Welder

Daniels Machinery & Fabrication
06.2002 - 02.2003

Owner

Ronald Nightengale's Auto Detailing
06.2000 - 06.2002

Store Manager

Cumberland Farms
07.1996 - 06.2000

Bachelor of Science - Psychology Christian Counseling

Liberty University

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