Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ronald J Nunez

Montebello,CA

Summary

Goal-oriented professional with a proven track record. Customer focused individual with experience in the full customer journey cycle. Currently searching for the next opportunity with a company that I will grow with.

Overview

4
4
years of professional experience

Work History

Ford Of Montebello
Montebello, CA
04.2024 - Current
  • Utilized CRM software to track progress of sales pipeline from lead generation to close.
  • Responded to customer inquiries via telephone, email, and online chat applications.
  • Conducted weekly meetings with sales staff to review goals and objectives.
  • Developed and implemented a successful sales strategy to increase revenue by 10% YOY.
  • Conducted sales training sessions for new employees monthly.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Internet Sales Manager

Culver City Chevrolet
Culver City, CA
06.2023 - 04.2024
  • Developed and implemented strategies for increasing internet sales volume by 10% YOY.
  • Exceeded 100k in Gross each month for the business as the internet manager with my team of 6 employee's.
  • Trained and supervised internet sales staff, fostering a team-oriented and fun environment.
  • Negotiated product sales and trade-in deals for maximum profit.
  • Coached, developed and motivated team to achieve monthly revenue goals.
  • Led a team of 6 employees, ensuring high productivity and excellent customer service.

Internet Sales Manager

Felix Chevrolet
Los Angelese
02.2022 - 06.2023
  • Developed and implemented strategies for increasing internet sales volume daily, monthly, and quarterly.
  • Generated over $15,000 in profit per month for Felix Chevrolet annually.
  • Collaborated with internal departments such as operations, finance, marketing.
  • Achieved promotion within the first six months. As the new internet manager I oversaw six employees.
  • During my tenure as the leading salesperson at Felix Chevrolet, I achieved a remarkable profit of more than $85,000 by successfully selling over 100 cars within a span of 6 months.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles monthly.

Customer Service Manager

Public Storage
Los Angeles, CA
10.2020 - 02.2022
  • Managed five different locations within the LA area.
  • Maintained accurate personal records of tenant information such as payment history, contact details.
  • Managed accounts receivable by collecting rent payments from tenants in accordance with company policies and procedures.
  • Created reports detailing financial performance, occupancy levels, customer feedback.
  • I held the position of the top self storage manager consecutively, excelling in renting out the highest number of units, ensuring the security of customers' units, preventing break-ins, and garnering the most 5-star customer satisfaction reviews on Google monthly.

Education

Data Analytics Certification - Data Analytics

Google
Los Angeles, CA

Computer Science and Programming

Google
Los Angeles, CA

Business Administration and Management

Pasadena City College
Pasadena, CA

Skills

  • Project Management
  • Business Development
  • Complex Problem-Solving
  • Client Account Management
  • Customer Relationship Building
  • Gap analysis
  • Technical Analysis
  • Clear and Concise Communication

Languages

Spanish
Native/ Bilingual

Timeline

Ford Of Montebello
04.2024 - Current

Internet Sales Manager

Culver City Chevrolet
06.2023 - 04.2024

Internet Sales Manager

Felix Chevrolet
02.2022 - 06.2023

Customer Service Manager

Public Storage
10.2020 - 02.2022

Data Analytics Certification - Data Analytics

Google

Computer Science and Programming

Google

Business Administration and Management

Pasadena City College

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Ronald J Nunez