Ronald Obie
Anaheim,CA
Summary
Dynamic and customer-focused professional with extensive experience as a Ride Share Driver at Uber, excelling in schedule management and safe driving. Proven track record of enhancing rider satisfaction through exceptional customer service and meticulous vehicle cleanliness, ensuring a comfortable and efficient transportation experience.
Overview
13
13
years of professional experience
Work History
Ride Share Driver
Uber
Atlanta, GA
06.2015 - 09.2016
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
Professional Chauffeur
Cooper Global Luxury Limousines
Atlanta, GA
09.2013 - 06.2015
- Developed extensive knowledge of city landmarks, restaurants, hotels, airports, and other points of interest to better serve clients'' needs.
- Collaborated with dispatchers to accommodate last-minute changes or special requests from clients.
- Maintained a clean and comfortable vehicle for the optimal passenger experience.
- Attended ongoing training sessions to stay up-to-date on industry best practices and driving safety standards.
- Safely transported VIPs, executives, celebrities or individuals with special requirements while respecting their privacy concerns.
- Ensured punctuality by planning efficient routes, accounting for traffic and construction delays.
- Provided exceptional customer service by anticipating clients'' needs while maintaining a calm demeanor in high-pressure situations.
- Performed routine vehicle inspections before each trip to ensure proper maintenance and compliance with regulations.
Shuttle Driver
A National Limousine
Atlanta, GA
05.2012 - 09.2013
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Developed strong knowledge of service area geography, enabling prompt navigation between destinations.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Transported customers to and from ATLANTA HARTSFIELD INTERNATIONAL AIRPORT to local hotels.
Truck Driver
Swift Transportation
Decatur, GA
01.2009 - 02.2011
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Catering Assistant
Gate Gourmet
Atlanta, GA
03.2006 - 01.2007
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Created visually appealing buffet displays that attracted positive attention from event attendees.
- Supported efficient kitchen operations by maintaining a clean and organized workspace.
Aircraft Assembler
Triumph Aerostructures
Hot Springs National Park, AR
06.2003 - 08.2006
- Adhered to strict industry standards and specifications while assembling components, ensuring high-quality products for clients.
- Stood, walked, bent, reached and worked from slightly elevated surface on regular basis.
- Supported colleagues during periods of high workload by providing assistance with their assigned tasks when necessary.
- Enhanced aircraft assembly efficiency by streamlining processes and optimizing workflow.
- Increased productivity by maintaining a safe and organized work environment, adhering to all safety regulations and guidelines.
- Maintained detailed records of completed tasks, ensuring accurate documentation for each project phase.
- Contributed to the successful completion of complex aircraft assembly projects by demonstrating exceptional attention to detail, problem-solving skills, and team collaboration.
- Used hand and power tools, pneumatic drills and rivet guns to manufacture aircraft sheet metal and structural parts.
- Implemented Lean Manufacturing principles in daily activities, resulting in reduced waste generation and more efficient use of resources during assembly processes.
- Communicated effectively with team members, fostering a collaborative environment that encouraged knowledge sharing and problem-solving techniques.
Education
No Degree - Keyboarding, Computer Repair, Office Essentials
Abram Friedman Occupational College
Los Angeles, CAHigh School Diploma -
Hot Springs High School
Hot Springs National Park, AR05-1981
Skills
- Schedule management
- Excellent navigation
- Customer service
- Punctuality
- Customer engagement
- Time management
- Safe driving
- Cleanliness
Timeline
Ride Share Driver
Uber
06.2015 - 09.2016
Professional Chauffeur
Cooper Global Luxury Limousines
09.2013 - 06.2015
Shuttle Driver
A National Limousine
05.2012 - 09.2013
Truck Driver
Swift Transportation
01.2009 - 02.2011
Catering Assistant
Gate Gourmet
03.2006 - 01.2007
Aircraft Assembler
Triumph Aerostructures
06.2003 - 08.2006
No Degree - Keyboarding, Computer Repair, Office Essentials
Abram Friedman Occupational College
High School Diploma -
Hot Springs High School