Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ronald Olson

MILTON,WA

Summary

Customer-oriented professional with 12 years of proven experience working with manual and power wheelchair users.

Overview

12
12
years of professional experience

Work History

Retail Auto Sales

Bowen Scarff Ford
Kent, WA
10.2011 - Current
  • Prepared paperwork related to the sale such as invoices, contracts, purchase orders.
  • Greeted customers and answered inquiries about vehicles.
  • Provided test drives to potential customers to demonstrate vehicle operation and performance capabilities.
  • Assisted customers in selecting a vehicle by answering questions and offering information on features, benefits, and warranties.
  • Greeted customers to determine wants or needs.
  • Developed relationships with customers through follow-up calls and emails after sales were completed.
  • Attended training sessions regularly to stay up-to-date on product knowledge and industry trends.
  • Educated customers about sales processes, warranty requirements and service standards.

Mobility Specialist

Kersey Mobilty
Sumner, WA
  • Demonstrated and sold wheelchair accessible mini vans and full size vans with specialized equipment to transport and secure passengers with special needs.
  • Operated wheelchair ramps and lifts efficiently while keeping the safety of passengers as priority one at all times.
  • Performed wheelchair securement, ensuring passengers were properly secured in their wheelchairs prior to transport.
  • Strictly followed safety protocols when loading and unloading wheelchairs into vehicles.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with the VA, MS Society, UW Spinal Cord Injury Center, and similar organizations to demonstrate and speak about features and benefits of these wheelchair accessible vehicles

Education

Associate of Arts - RTV

Spokane Falls Community College
Spokane, WA
06-1977

Skills

  • Sales and Marketing
  • Consultative Techniques
  • Friendly and Enthusiastic
  • Customer Relationships
  • Demonstrating Vehicle Features
  • Product Demonstrations
  • Relationship Building
  • empathetic
  • wheelchair user etiquette

References

References available upon request.

Timeline

Retail Auto Sales

Bowen Scarff Ford
10.2011 - Current

Mobility Specialist

Kersey Mobilty

Associate of Arts - RTV

Spokane Falls Community College

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Ronald Olson