RONALD OWENS
Hammond,LA
Summary
Dedicated City Driver with strong communication and problem-solving skills. Committed to enhancing customer satisfaction through timely deliveries and effective route management.
Overview
11
11
years of professional experience
Work History
City Driver
AAA Cooper Transportation
New Orleans, LA
09.2023 - Current
- Communicated effectively with dispatchers, relaying pertinent information regarding delays or unexpected situations along the route.
- Conducted thorough pre-trip inspections, identifying potential issues before they became problematic on the road.
- Assisted in warehouse operations, preparing shipments for timely dispatch to various locations.
- Developed strong relationships with customers, providing friendly and courteous service during each interaction.
- Operated various types of vehicles safely, adapting quickly to new equipment as needed for different assignments.
- Increased overall company reputation through consistent demonstration of professionalism both on the roadways and during customer interactions.
- Enhanced customer satisfaction by consistently delivering packages on time and accurately.
- Improved route efficiency by effectively planning and executing daily delivery schedules.
- Resolved customer complaints professionally, working towards satisfactory solutions whenever possible.
- Collaborated with team members to ensure smooth operations between drivers and warehouse staff for optimal results.
- Navigated through heavy traffic efficiently, utilizing knowledge of local routes and GPS technology.
City Driver
Fed Ex Freight
Baton Rouge, LA
10.2014 - 06.2023
- Operated delivery vehicles to transport freight efficiently across designated routes.
- Ensured compliance with safety regulations and company policies during transportation operations.
- Conducted vehicle inspections to maintain safety standards and minimize downtime.
- Collaborated with warehouse personnel to streamline loading processes, enhancing operational efficiency.
- Assisted in training new drivers on route navigation and safety protocols.
- Managed documentation of deliveries, ensuring accurate record-keeping for freight transactions.
- Implemented best practices for time management to optimize delivery schedules consistently.
- Resolved customer inquiries regarding delivery status, maintaining high levels of service satisfaction.
- Provided exceptional customer service during pickups and deliveries by addressing questions or concerns promptly according to company guidelines.
- Loaded and unloaded trucks efficiently while minimizing damage to goods during transit.
- Managed timely completion of assigned tasks despite weather challenges or other unforeseen obstacles throughout the day.
Education
High School Diploma -
HAMMOND HIGH SCHOOL
Hammond, LASkills
- Positive attitude and demeanor
- Strong communication skills
- Safe driving practices
- Decision-making under pressure
- Excellent navigation
- Effective problem solving
- Defensive driving techniques
- Accident prevention strategies
- Adaptable to changing conditions
- Load securing proficiency
- Proper vehicle inspection
- Parking and maneuvering mastery
- Background in logistics
- Experience with various vehicle types
- Traffic law compliance
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Pre-trip inspections
- Team collaboration
- Clean driving record
- DOT standards
- Traffic laws
- CDL class A license
- DOT regulations
- Air brake certification
- Type or edit your driving experience Box Truck 10 Years Pup Trailer 15 Years 40 Ft Trailer 10 Years 48 Ft Trailer 15 Years 53 Ft Trailer 20 Years skills here
5 YR SAFETY AWARD
RECEIVED A 5 YR SAFETY AWARD FOR FEDEX FREIGHT
References
Kyle Mitchell 225/921-5998 David Belgard 225/270-3018 Kevin McCool 504/228-9793
Timeline
City Driver
AAA Cooper Transportation
09.2023 - Current
City Driver
Fed Ex Freight
10.2014 - 06.2023
High School Diploma -
HAMMOND HIGH SCHOOL