Python, Lua
Ronald Patton
Omaha,NE
Summary
Personable and dedicated, with robust understanding of network infrastructure and security protocols. Well-versed in configuring and managing network devices, including routers and switches, and in troubleshooting network issues. Committed to optimizing and maintaining reliable network performance to support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Network Engineer
Physicians Laboratory Services
03.2024 - Current
- Optimized network security with the implementation of firewalls, intrusion prevention systems, and access control mechanisms.
- Monitored network activities to quickly detect and resolve operational and security issues.
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
- Implemented robust backup solutions to protect critical data from loss or corruption due to system failures or malicious attacks.
- Established reliable disaster recovery plans to ensure rapid restoration of critical services in emergency situations.
- Maintained up-to-date knowledge of emerging threats, providing proactive solutions for potential vulnerabilities.
- Reduced cyber risks by conducting regular vulnerability assessments and penetration tests.
Network Administrator I
DOTComm
07.2023 - 03.2024
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Conducted comprehensive testing of new Unified Communications technologies prior to deployment, ensuring smooth implementation and minimal disruption to users.
- Enhanced system scalability by designing and deploying robust voice network solutions.
- Managed numerous concurrent projects involving multiple stakeholders while consistently meeting deadlines and delivering high-quality results.
- Coordinated with telecom carriers in the provisioning process of circuits required for IP-based telephony services such as SIP trunking or PRI lines to establish connectivity between systems.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
Senior System Engineer
Physicians Laboratory Services
08.2022 - 05.2023
- Led troubleshooting efforts during high-profile incidents effectively resolving complex issues within minimal downtime.
- Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.
- Improved system stability by performing regular audits, updating software patches, and addressing vulnerabilities promptly.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Mitigated risks, conducted in-depth security assessments and remediation on Windows-based systems.
Systems Engineer II
Children's Hospital & Medical Center
08.2021 - 08.2022
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Enhanced system scalability by designing and deploying robust voice network solutions.
- Reduced downtime for clients by proactively addressing potential issues in the voice infrastructure.
- Managed numerous concurrent projects involving multiple stakeholders while consistently meeting deadlines and delivering high-quality results.
- Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
Systems Engineer
CSG International
12.2016 - 08.2021
- Programmed and operated audio-visual equipment to support seamless live events.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Served as technical liaison, supporting engineering, management, procurement, sales, and marketing, quality assurance and supply base.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Education
No Degree - Cyber Security
University of Nebraska At Omaha
Omaha, NE08-2018
No Degree - Computer And Information Sciences
ITT Technical Institute
Omaha, NE12-2010
Skills
- IP address management
- Network security implementation
- Firewall management
- Disaster recovery planning
- Data center networking
- Unified communications integration
- VoIP infrastructure deployment
- Cloud networking solutions
- Internet protocol suite (TPC/IP)
- Vulnerability assessment
- Social engineering defense
- Identity and Access management
Certification
- Certified Cybersecurity (CC) - International Information System Security Certification Consortium (ISC)².
- Google Cybersecurity Professional Certificate.
Software
Timeline
Senior Network Engineer
Physicians Laboratory Services
03.2024 - Current
Network Administrator I
DOTComm
07.2023 - 03.2024
Senior System Engineer
Physicians Laboratory Services
08.2022 - 05.2023
Systems Engineer II
Children's Hospital & Medical Center
08.2021 - 08.2022
Systems Engineer
CSG International
12.2016 - 08.2021
No Degree - Cyber Security
University of Nebraska At Omaha
No Degree - Computer And Information Sciences
ITT Technical Institute
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