Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Ronald Patton

Omaha,NE

Summary

Personable and dedicated, with robust understanding of network infrastructure and security protocols. Well-versed in configuring and managing network devices, including routers and switches, and in troubleshooting network issues. Committed to optimizing and maintaining reliable network performance to support organizational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Network Engineer

Physicians Laboratory Services
03.2024 - Current
  • Optimized network security with the implementation of firewalls, intrusion prevention systems, and access control mechanisms.
  • Monitored network activities to quickly detect and resolve operational and security issues.
  • Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
  • Implemented robust backup solutions to protect critical data from loss or corruption due to system failures or malicious attacks.
  • Established reliable disaster recovery plans to ensure rapid restoration of critical services in emergency situations.
  • Maintained up-to-date knowledge of emerging threats, providing proactive solutions for potential vulnerabilities.
  • Reduced cyber risks by conducting regular vulnerability assessments and penetration tests.

Network Administrator I

DOTComm
07.2023 - 03.2024
  • Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
  • Conducted comprehensive testing of new Unified Communications technologies prior to deployment, ensuring smooth implementation and minimal disruption to users.
  • Enhanced system scalability by designing and deploying robust voice network solutions.
  • Managed numerous concurrent projects involving multiple stakeholders while consistently meeting deadlines and delivering high-quality results.
  • Coordinated with telecom carriers in the provisioning process of circuits required for IP-based telephony services such as SIP trunking or PRI lines to establish connectivity between systems.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.

Senior System Engineer

Physicians Laboratory Services
08.2022 - 05.2023
  • Led troubleshooting efforts during high-profile incidents effectively resolving complex issues within minimal downtime.
  • Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.
  • Improved system stability by performing regular audits, updating software patches, and addressing vulnerabilities promptly.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Mitigated risks, conducted in-depth security assessments and remediation on Windows-based systems.

Systems Engineer II

Children's Hospital & Medical Center
08.2021 - 08.2022
  • Improved system performance by identifying and resolving technical issues in a timely manner.
  • Enhanced system scalability by designing and deploying robust voice network solutions.
  • Reduced downtime for clients by proactively addressing potential issues in the voice infrastructure.
  • Managed numerous concurrent projects involving multiple stakeholders while consistently meeting deadlines and delivering high-quality results.
  • Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.

Systems Engineer

CSG International
12.2016 - 08.2021
  • Programmed and operated audio-visual equipment to support seamless live events.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Served as technical liaison, supporting engineering, management, procurement, sales, and marketing, quality assurance and supply base.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.

Education

No Degree - Cyber Security

University of Nebraska At Omaha
Omaha, NE
08-2018

No Degree - Computer And Information Sciences

ITT Technical Institute
Omaha, NE
12-2010

Skills

  • IP address management
  • Network security implementation
  • Firewall management
  • Disaster recovery planning
  • Data center networking
  • Unified communications integration
  • VoIP infrastructure deployment
  • Cloud networking solutions
  • Internet protocol suite (TPC/IP)
  • Vulnerability assessment
  • Social engineering defense
  • Identity and Access management

Certification

  • Certified Cybersecurity (CC) - International Information System Security Certification Consortium (ISC)².
  • Google Cybersecurity Professional Certificate.

Software

Python, Lua

Timeline

Senior Network Engineer

Physicians Laboratory Services
03.2024 - Current

Network Administrator I

DOTComm
07.2023 - 03.2024

Senior System Engineer

Physicians Laboratory Services
08.2022 - 05.2023

Systems Engineer II

Children's Hospital & Medical Center
08.2021 - 08.2022

Systems Engineer

CSG International
12.2016 - 08.2021

No Degree - Cyber Security

University of Nebraska At Omaha

No Degree - Computer And Information Sciences

ITT Technical Institute
Ronald Patton