Ronald Phillips

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service to enhance shopping experience.
• Maintained accurate cash drawer and balanced daily sales reports.
• Provided exceptional customer service to enhance the shopping experience.
• Assisted in training new cashiers on operational procedures and policies.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.

• Led strategic initiatives to enhance community outreach and support services.
• Oversaw budgeting processes, ensuring alignment with organizational goals and financial stability.
• Developed and implemented training programs to enhance staff performance and service delivery.
• Fostered partnerships with local organizations to improve resource availability for underserved populations.
• Directed program evaluations, identifying areas for improvement and driving operational efficiency.
• Mentored team leaders, promoting professional development and succession planning within the organization.
• Advocated for policy changes impacting rural human services at local and state levels.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
• Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
• Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
• Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
• Built relationships with donors, government officials and other organizations to secure funding and support for organization.
• Created succession plans to provide continuity of operations during leadership transitions.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Represented organization at industry conferences and events.
• Established and maintained strong relationships with customers, vendors, and strategic partners.

Established and maintained strong relationships with customers, vendors, and strategic partners.

Built Crescent City's Farmers Market from 9 vendors a week to over 60 vendors each Saturday, June to October.

Secured a number of grants for additional funding to be used for buying from local vendors, supplementing government commodities.

Built a volunteer staff of people decanted to making RHS programs run efficiently.