Ronald Reyes

- Assisted the Store Director with daily operations, ensuring efficient store management and staff performance.

- Developed and implemented staff schedules, optimizing coverage and productivity.

- Trained new employees on company policies, procedures, and customer service standards.

- Created and monitored sales goals, analyzing performance data to drive revenue growth.

- Managed inventory control, including stock ordering, receiving, and maintaining optimal inventory levels.

- Provided exceptional customer service, resolving issues and addressing concerns to enhance customer satisfaction.

- Ensured compliance with corporate programs and initiatives, including promotional events and merchandising standards.

- Coordinated with other departments to streamline operations and improve store efficiency.

- Conducted regular performance reviews and provided feedback to team members to foster professional development.

- Advanced from Utility Clerk to Night Crew Lead, overseeing stocking and organization of store aisles.

- Utilized CAO/CGO inventory systems to manage stock levels based on sales trends and ensure product availability.

- Promoted to Co-Manager, responsible for overall store operations, including staff management and operational efficiency.

- Executed daily and weekly scheduling, ensuring adequate staffing for all shifts and peak hours.

- Enforced company policies and programs, including safety protocols, customer service standards, and operational procedures.

- Improved the customer shopping experience by addressing feedback and implementing service enhancements.

- Led safety initiatives, including regular safety audits, employee training, and adherence to safety protocols.

- Managed store merchandising and layout changes to optimize product placement and increase sales.

- Coordinated with vendors and suppliers to negotiate terms and ensure timely delivery of merchandise.