Ronald J. Richardson
Kettering,OH
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
30
30
years of professional experience
Work History
Crane Lead
Cleveland-Cliffs
09.2022 - Current
- Adjust equipment to meet different productivity levels.
- Work different stations to provide optimal coverage and meet production goals.
- Inspect, clean, and perform operator level maintenance on equipment in accordance with standards.
- Experience in inspecting cranes and related equipment for safety and operational defects.
- Use troubleshooting and resolution skills to address crane-related malfunctions while minimizing downtime.
- Operate cranes and other equipment while monitoring coworker, personal and overall work zone safety.
- Work closely with supervisors to adjust daily workloads and maximize output based on equipment, manpower, and other factors.
Safety/Security Supervisor
Best Point Education And Behavioral Health
07.2020 - 09.2022
- Advised security team and conducted investigations of significant threats, loss or misappropriation of assets.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Developed improved training methods with focus on public safety and officer awareness.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Manage 10 Cincinnati police officers along with submitting documentation for payroll, scheduling, performance evaluations and policies .
- Recorded incident reports with detailed accounts of occurrences.
- Optimized planning and allocation of resources by organizing security, administrative programs, business management operations and inventory control.
Economic Services Worker
Montgomery Job And Family Services
01.2018 - 08.2020
- Assisted individuals and families in applying for and retaining health coverage by collecting required accurate personal and demographic information.
- Interviewed clients or authorized representatives to gather information while determining eligibility for economic help.
- Performed eligibility assistance, case management referrals and economic eligibility reviews.
- Obtained, verified and calculated income and resources to determine client's financial eligibility.
- Helped applicants to complete program applications and other paperwork.
- Actively listened to customers' requests while confirming full understanding before addressing concerns.
- Conducted research and gathered information from multiple sources for supervisor to accept presented results.
- Used Microsoft Word, Excel and SAP., Utilized government software tools to create documents and other communications.
- Proved successful working within tight deadlines and fast-paced atmosphere
Employment Specialist
Miami County Job And Family Services
02.2016 - 01.2018
- Recognized client employment barriers and devised strategies to resolve.
- Matched clients to open positions based on skills and work requirements.
- Maintained records of consumer employment activity such as potential and current employers.
- Marketed individual skills, abilities and interests to develop potential employment opportunities and secure community employment.
- Conducted outreach activities to identify, screen and enroll participants into program.
- Conducted pre-screening interviews and prepared preliminary evaluations to refer best-qualified applicants to departments for selection.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
Assistant Mail Carrier (Temporary)
United States Postal Service, USPS
11.2015 - 02.2016
- Distributed mail on foot to residences and businesses, delivering to approximately 100 customers per shift.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Residential Sales Representative
Time Warner Cable
08.2015 - 11.2015
- Top 3 of 50 sales representatives within 1st three months of employment.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Utilized company website and vendor catalogs to locate special order items for customers.
- Operated POS system to total purchases and receive and process cash, credit and debit card payments.
- Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
- Demonstrated products and specific features at customer locations and special events.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Locked in customer business with persuasive negotiation skills.
- Managed sales plan activities and product launches resulting in expanded revenues and branding.
Park Police Officer (Seasonal)
Cedar Fair Entertainment
04.2015 - 08.2015
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Checked accuracy and integrity of collected information to identify optimal course of investigation.
Airframe and Powerplant Technician
PSA Airlines
05.2014 - 12.2014
- Rebuilt aircraft structures and functional components in accordance with maintenance manual, FAA regulations and aviation services policies and procedures.
- Performed routine equipment inspections and maintained and completed corrective actions by referring to workbooks and technical publications to determine specifications.
- Coordinated parts and material requisitions to expedite aircraft maintenance and repairs.
- Prepared, inventoried and recorded aircraft parts and components to prevent corrosion, failure and misuse.
- Serviced and repaired fuel, electrical, hydraulic and other aircraft systems.
- Recorded inspection and maintenance actions using log books, computer terminals and other technical applications.
- Completed scheduled and unscheduled maintenance on CRJ 200, CRJ 900 Passenger jets.
- Worked within guidelines established by internal, manufacturer and regulatory authorities.
- Rigged and adjusted flight controls.
- Read and interpreted manufacturer and airline maintenance manuals, service bulletins and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.
- Updated logs and filled out maintenance reports with high accuracy and efficiency.
- Assisted with aircraft and equipment transport and movement.
Security Supervisor
Securitas Security Services USA
02.2013 - 12.2013
- Developed improved training methods with focus on public safety and officer awareness.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw staff timekeeping entries and reports in Microsoft Office software.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Screened vendors and contractors before granting access to restricted areas within assigned company.
- Monitored and evaluated unit performance on key security issues and recommended corrective action programs where appropriate.
Employment Placement Specialist
I-Force Staffing
04.2012 - 01.2013
- Conducted job readiness assessments and provided resume development, interviewing skills and job search skills training.
- Provided career counseling and job coaching and worked one-on-one with clients on job retention.
- Cultivated and maintained relationships with prospective employers to generate and identify employment opportunities.
- Conducted outreach activities to identify, screen and enroll participants into program.
- Developed and updated individualized employment plans for participants.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Residential Sales Representative
Time Warner Cable
04.2012 - 12.2012
- Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in Dayton metro area.
- Presented properties to show quality and market comparisons through self-developed presentations.
- Designed and staged homes for optimum showings and photography.
- Handled over 30 weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
- Monitored local residential property market to adjust sales tactics, prices and overall business effectiveness.
- Identified value-added solutions to complex problems and leveraged trends in customer industries to increase sales.
Patrol Officer
City Of Troy
02.2003 - 03.2011
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Investigated incidents and crimes, collected evidence and recorded witness statements.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
- Responded to call-outs during periods of low coverage or high demand to serve public in Troy.
- Gave presentations at community groups and public events highlighting work of police officers and special teams.
- Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
Aviation Maintenance Technician
Chatauqua Airlines
09.2001 - 02.2003
- Calculated aircraft weight and balance, performance and fuel requirements.
- Inspected equipment, systems and components for operational readiness and compliance with standards.
- Maintained up-to-date and accurate logs and permanent records.
- Trained and instructed subordinates on maintenance procedures.
- Disassembled, repaired and reassembled engines.
- Scheduled and completed maintenance according to or ahead of schedule.
- Assisted with aircraft ,equipment transport and movement.
- Monitored parts department and placed orders for maintenance supplies on consistent basis.
- Coordinated and distributed exposure and contamination control procedures.
- Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS.
- Provided servicing, maintenance and protection of aircraft while away from home station.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions and mechanical flight controls.
- Maintained, inspected, adjusted and packed aircrew flight equipment.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
Machine Operator Technician
Ivex Protective Packaging
12.1999 - 12.2000
- Calibrated, tested and adjusted machine settings or controls in preparation for production operations.
- Manually set up machinery, lathes and grinders.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Operated machining equipment safely with team of operators.
Helicopter Mechanic
United States Army
11.1992 - 11.1999
- Logged maintenance notes regarding status of aircraft repairs.
- Followed safety procedures while analyzing issues and working on aircraft.
- Performed work in adherence with aviation regulations and protocols.
- Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS.
- Assisted with aircraft and equipment transport and movement.
- Monitored parts department and placed orders for maintenance supplies on consistent basis.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions and mechanical flight controls.
- Recorded maintenance actions in aircraft logbooks.
- Maintained, inspected, adjusted and packed aircrew flight equipment.
- Provided for servicing, maintenance and protection of aircraft while away from home station.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
Education
Associate of Arts - Criminal Justice
Sinclair Community College
Dayton, OH03-2008
Certificate of Completion - Aviation Maintenance
Columbus State Community College
Columbus, OH09-2001
Skills
- Safety and Security
- Crime Prevention Training
- Community Relations
- Supervisory expertise
- Service-oriented mindset
- Critical Thinking
- Attention to Detail
- Dependable and Responsible
- Decision-Making
- Active Listening
- Planning and Coordination
- Proficient in all Microsoft Office Products
United States Army
11/1992-11/1999, Ansbach, Germany
Skilled Helicopter Mechanic
Timeline
Crane Lead
Cleveland-Cliffs
09.2022 - Current
Safety/Security Supervisor
Best Point Education And Behavioral Health
07.2020 - 09.2022
Economic Services Worker
Montgomery Job And Family Services
01.2018 - 08.2020
Employment Specialist
Miami County Job And Family Services
02.2016 - 01.2018
Assistant Mail Carrier (Temporary)
United States Postal Service, USPS
11.2015 - 02.2016
Residential Sales Representative
Time Warner Cable
08.2015 - 11.2015
Park Police Officer (Seasonal)
Cedar Fair Entertainment
04.2015 - 08.2015
Airframe and Powerplant Technician
PSA Airlines
05.2014 - 12.2014
Security Supervisor
Securitas Security Services USA
02.2013 - 12.2013
Employment Placement Specialist
I-Force Staffing
04.2012 - 01.2013
Residential Sales Representative
Time Warner Cable
04.2012 - 12.2012
Patrol Officer
City Of Troy
02.2003 - 03.2011
Aviation Maintenance Technician
Chatauqua Airlines
09.2001 - 02.2003
Machine Operator Technician
Ivex Protective Packaging
12.1999 - 12.2000
Helicopter Mechanic
United States Army
11.1992 - 11.1999
Associate of Arts - Criminal Justice
Sinclair Community College
Certificate of Completion - Aviation Maintenance
Columbus State Community College
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