RONALD ROGERS
Crossville,TN
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
51
51
years of professional experience
Work History
OWNER/OPERATOR
TENNESSEE BUILDERS
05.1983 - Current
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Prepared annual budgets with controls to prevent overages.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Operated with safety and skill to avoid accidents and delays.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
OWNER/SALESMAN, TRAINER
ALLSTATE REAL ESTATE AND FULL LINE INSURANCE CO.
03.1973 - 08.1985
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Consulted with customers to assess needs and propose optimal solutions.
- Reduced operational risks while organizing data to forecast performance trends.
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Set and achieved company defined sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
- Upheld high standards of customer service by promoting and upselling new products and services.
Education
GENERAL CONTRACTORS LICENSE
WALTER STATE COLLAGE
Maryville, TN04.1974
High School Diploma -
CUMBERLAND CO. HIGH SCHOOL
Crossville, TN05.1969
Timeline
OWNER/OPERATOR
TENNESSEE BUILDERS
05.1983 - Current
OWNER/SALESMAN, TRAINER
ALLSTATE REAL ESTATE AND FULL LINE INSURANCE CO.
03.1973 - 08.1985
GENERAL CONTRACTORS LICENSE
WALTER STATE COLLAGE
High School Diploma -
CUMBERLAND CO. HIGH SCHOOL
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