Ronald Roget

• Enhanced client satisfaction by providing exceptional customer service throughout the entire planning process.
• Managed a diverse portfolio of corporate and social events, effectively coordinating all logistics to ensure seamless execution.
• Collaborated with cross-functional teams, including marketing, operations, and finance to optimize event outcomes and profitability.
• Developed customized event proposals tailored to individual client needs, consistently exceeding sales targets.
• Mentored junior team members on best practices in event sales management, fostering a culture of continuous growth and development within the team.
• Established long-term partnerships with key industry stakeholders that led to ongoing referrals and repeat business engagements.
• Maximized revenue potential by upselling additional services such as audiovisual equipment rentals or catering options.
• Led pre-event planning meetings with clients to establish clear goals and expectations before their events commenced.

* Increased client satisfaction through exceptional customer service and prompt resolution of their concerns.

• Collaborated with team members to develop meaningful relationships with potential clients, resulting in increased sales.
• Optimized internal processes for more efficient operations and improved communication within the team.
• Increased revenue through upselling additional services to existing clients by providing customized solutions based on their needs.
• Built long-lasting relationships with key accounts by consistently exceeding expectations in terms of event planning and outcomes.
• Coordinated all aspects of event logistics from Conference space selection to post-event evaluation, ensuring seamless execution every step of the way.

• Enhanced client satisfaction by efficiently managing convention services and providing excellent customer support.
• Managed a team of event staff, providing clear direction and fostering a positive work environment for maximum productivity.
• Conducted site visits with potential clients, showcasing the venue''s unique features and capabilities to secure bookings.
• Collaborated with cross-functional teams including catering, audiovisual, and security departments to ensure smooth execution of events.
• Provided ongoing training sessions for staff on best practices in customer service and event management techniques.
• Troubleshot issues that arose during events, implementing quick solutions to minimize disruptions without compromising guest experience.
• Trained and supervised event staff to complete tasks on time.
• Analyzed event costs to identify areas of improvement and cost savings.

• Coordinated seamless transitions between multiple events, ensuring timely setup and breakdown of venue spaces.