Ronald Ross
Crossville,TN
Summary
Results-driven Production Specialist with a strong focus on effective communication and client relationship building. Demonstrated ability to capture high-quality video content while managing customer inquiries efficiently.
Overview
26
26
years of professional experience
Work History
Production Specialist / Videograper
CGI Digital;
Rochester, New York
05.2009 - 08.2025
- Captured high-quality video content for various projects and events.
- Operated cameras, lighting, and audio equipment during shoots.
- Edited raw footage to create polished final videos using editing software.
Sales Representative
East Ridge Printing
Rochester, New York
04.2008 - 12.2008
- Processed customer orders using company software and systems accurately.
- Maintained up-to-date knowledge of print services and industry advancements.
- Generated new sales leads through cold calling and networking activities.
Automoble Sales Representative
Webster Chrysler Jeep
Webster, New York
09.2006 - 04.2008
- Assisted customers in selecting vehicles based on needs and preferences.
- Facilitated test drives to showcase vehicle features and performance.
- Maintained up-to-date knowledge of vehicle inventory and industry trends.
- Built relationships with clients to encourage repeat business and referrals.
Sales Representative
Mecury Print / Electronic Media Solutions
Rochester, New York
01.2005 - 05.2006
- Developed strong relationships with clients to understand their print needs.
- Managed customer inquiries and provided timely support for service issues.
- Participated in trade shows to promote products and expand network connections.
- Generated new sales leads through cold calling and networking activities.
Customer Service Specialist
Mercury Print / Electronic Media Solutions
Rochester, New York
09.1999 - 01.2006
- Processed orders efficiently using the company's customer management system.
- Collaborated with team members to enhance overall customer satisfaction levels.
- Participated in team meetings to discuss strategies for improving service delivery.
- Maintained a high level of professionalism while interacting with customers via phone or email.
- Answered incoming customer inquiries regarding product and service information.
Education
Master Of Business Administration (MBA) -
Medaille College
Buffalo, NY05-2004
Skills
- Effective communication
- Team collaboration
- Time management
- Client relationship building
- Attention to detail
- Adaptability
Accomplishments
Graduated with Summa Cum Laude Honors
Affiliations
Volunteer Activities with the Cumberland County Chess Club and TN Chess Scholastic Region 2 Program
References
References available upon request.
Timeline
Production Specialist / Videograper
CGI Digital;
05.2009 - 08.2025
Sales Representative
East Ridge Printing
04.2008 - 12.2008
Automoble Sales Representative
Webster Chrysler Jeep
09.2006 - 04.2008
Sales Representative
Mecury Print / Electronic Media Solutions
01.2005 - 05.2006
Customer Service Specialist
Mercury Print / Electronic Media Solutions
09.1999 - 01.2006
Master Of Business Administration (MBA) -
Medaille College