RONALD SELVA
Miami
Summary
Detail-oriented and bilingual administrative professional with extensive experience in HOA and community operations. Skilled in resident services, office management, accounts payable, and cross-functional coordination. Proven track record of enhancing resident satisfaction, streamlining administrative workflows, and maintaining organized, well-functioning community environments.
Overview
10
10
years of professional experience
Work History
Accounts Payable
Associa
Miami
09.2023 - Current
- Managed full accounts payable cycle for large-scale residential community.
- Handled vendor relationships, invoice reconciliation, and payment authorization.
- Improved financial reporting accuracy and reduced processing times through workflow optimization.
- Trained staff and collaborated with HOA board on budgetary alignment and cost-saving initiatives.
- Oversee Resident Service & Front Desk.
Administrative Assistant
Associa
Miami
08.2019 - 01.2023
- Supported HOA office functions including call handling, email correspondence, and resident account updates.
- Processed resident registrations, maintained community records, and ensured adherence to HOA policies.
- Facilitated auto-debit enrollments and distributed community updates and event communications.
- Provided courteous, timely support for resident inquiries and complaints.
Front Desk Receptionist
Associa
Miami
01.2018 - 08.2019
- Delivered exceptional service to residents and guests, managing visitor logs and enforcing community rules.
- Oversaw package distribution and building access while coordinating with security teams on incident reporting.
Pool & Locker Room Attendant
NFC Amenity Management
Miami
01.2015 - 01.2018
- Monitored residents use of amenities to ensure safety and policy compliance.
- Maintained cleanliness and functionality of high-traffic communal areas.
Education
Bachelor of Arts - Criminal Justice
Miami Dade College
Miami, FL01.2018
High School Diploma -
Miami Senior High School
Miami, FL01.2013
Skills
- Bilingual: Spanish and English
- Resident and vendor relations
- Accounts payable and financial reporting
- HOA rules and compliance knowledge
- Office and front desk management
- Microsoft Office Suite proficiency
- Strong communication skills
- Team collaboration and leadership
Additional Information
Florida Security D License Holder, Excellent customer service and interpersonal skills, Strong knowledge of HOA structure and resident engagement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Accounts Payable
Associa
09.2023 - Current
Administrative Assistant
Associa
08.2019 - 01.2023
Front Desk Receptionist
Associa
01.2018 - 08.2019
Pool & Locker Room Attendant
NFC Amenity Management
01.2015 - 01.2018
Bachelor of Arts - Criminal Justice
Miami Dade College
High School Diploma -
Miami Senior High School
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