Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

RONALD SELVA

Miami

Summary

Detail-oriented and bilingual administrative professional with extensive experience in HOA and community operations. Skilled in resident services, office management, accounts payable, and cross-functional coordination. Proven track record of enhancing resident satisfaction, streamlining administrative workflows, and maintaining organized, well-functioning community environments.

Overview

10
10
years of professional experience

Work History

Accounts Payable

Associa
Miami
09.2023 - Current
  • Managed full accounts payable cycle for large-scale residential community.
  • Handled vendor relationships, invoice reconciliation, and payment authorization.
  • Improved financial reporting accuracy and reduced processing times through workflow optimization.
  • Trained staff and collaborated with HOA board on budgetary alignment and cost-saving initiatives.
  • Oversee Resident Service & Front Desk.

Administrative Assistant

Associa
Miami
08.2019 - 01.2023
  • Supported HOA office functions including call handling, email correspondence, and resident account updates.
  • Processed resident registrations, maintained community records, and ensured adherence to HOA policies.
  • Facilitated auto-debit enrollments and distributed community updates and event communications.
  • Provided courteous, timely support for resident inquiries and complaints.

Front Desk Receptionist

Associa
Miami
01.2018 - 08.2019
  • Delivered exceptional service to residents and guests, managing visitor logs and enforcing community rules.
  • Oversaw package distribution and building access while coordinating with security teams on incident reporting.

Pool & Locker Room Attendant

NFC Amenity Management
Miami
01.2015 - 01.2018
  • Monitored residents use of amenities to ensure safety and policy compliance.
  • Maintained cleanliness and functionality of high-traffic communal areas.

Education

Bachelor of Arts - Criminal Justice

Miami Dade College
Miami, FL
01.2018

High School Diploma -

Miami Senior High School
Miami, FL
01.2013

Skills

  • Bilingual: Spanish and English
  • Resident and vendor relations
  • Accounts payable and financial reporting
  • HOA rules and compliance knowledge
  • Office and front desk management
  • Microsoft Office Suite proficiency
  • Strong communication skills
  • Team collaboration and leadership

Additional Information

Florida Security D License Holder, Excellent customer service and interpersonal skills, Strong knowledge of HOA structure and resident engagement

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Accounts Payable

Associa
09.2023 - Current

Administrative Assistant

Associa
08.2019 - 01.2023

Front Desk Receptionist

Associa
01.2018 - 08.2019

Pool & Locker Room Attendant

NFC Amenity Management
01.2015 - 01.2018

Bachelor of Arts - Criminal Justice

Miami Dade College

High School Diploma -

Miami Senior High School