Ronald Serrano Serna
Grapevine,TX
Summary
Dynamic and dedicated professional with experience at Piaf Kitchen and Wine Bar, excelling in efficient multitasking and maintaining cleanliness. Proven ability to support bartenders and enhance guest satisfaction through effective communication and basic mixology skills. Recognized for streamlining operations and ensuring timely service during peak hours.
Overview
2
2
years of professional experience
Work History
Barback
Piaf Kitchen and Wine Bar
06.2024 - 10.2025
- Assisted bartenders in preparing and serving drinks, ensuring timely service during peak hours.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Stocked glassware, garnishes, and supplies efficiently to support uninterrupted service flow.
- Collaborated with team members to streamline operations, enhancing overall guest experience.
- Monitored inventory levels, alerting management when supplies were low to prevent shortages.
- Developed knowledge of wine selections and cocktail recipes to provide informed recommendations to guests.
- Supported training of new barbacks on operational procedures and best practices for efficiency.
- Assisted in setting up and breaking down bar equipment for events, ensuring readiness for service.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Food Runner
Piaf Kitchen and Wine Bar
06.2023 - 06.2024
- Delivered food orders promptly to ensure guest satisfaction.
- Assisted servers by efficiently coordinating food and beverage service.
- Maintained cleanliness in dining area and kitchen to uphold health standards.
- Learned menu items to provide accurate information to guests.
- Collaborated with kitchen staff to expedite order preparation and delivery.
- Supported team members by communicating effectively during busy shifts.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Education
High School Diploma -
Manuel Antonio
ColombiaSkills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Glassware organization
- Waste reduction
- Basic mixology
- Ice replenishment
- Fast-paced environment
- Glass washing
- Bartender backup
- Dishwashing and sanitization
- Ice restocking
- Product delivery management
- Bar organization
- Ice and keg replenishment
- Bartender support
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Barback
Piaf Kitchen and Wine Bar
06.2024 - 10.2025
Food Runner
Piaf Kitchen and Wine Bar
06.2023 - 06.2024
High School Diploma -
Manuel Antonio
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