Ronald Shouse
Kansas City,MO
Summary
Driven professional with a robust background in logistics and customer support, notably with Motion Industries and the United States Air Force. Excelled in managing inventory and coordinating critical airlift efforts, showcasing strong data management and customer service excellence. Proven track record of enhancing operational efficiency and customer success.
Overview
29
29
years of professional experience
Work History
On-Site Customer Support Representative
Motion Industries
09.2020 - 04.2024
Purchased and managed inventory of non-aviation specific items for an aircraft maintenance firm.
Followed up with vendors on order statuses.
Customer Service Representative
Motion Industries
04.2014 - 07.2019
Performed vendor managed inventory for numerous customers.
Replenished vending machines at customer sites.
Occasionally delivered parts (Class E license)
Logistice Readiness Officer
United States Air Force
08.1995 - 11.2013
Ensured availability of spares, fuel, and equipment.
Managed transportation assets, cargo and personnel
Participated in developing logistics plans for two Unified Combatant Commands
Coordinated airlift efforts in response to Hurricane Sandy in 2012
Education
Master of Arts - International Relations
Webster University
Annex At Scott AFB, IL12.2005
Bachelor of Science - Physics
Missouri State University
Springfield, MO05.1992
Skills
- Report Generation
- Customer Success Management
- Data Management
- Customer service excellence
Timeline
On-Site Customer Support Representative
Motion Industries
09.2020 - 04.2024
Customer Service Representative
Motion Industries
04.2014 - 07.2019
Logistice Readiness Officer
United States Air Force
08.1995 - 11.2013
Master of Arts - International Relations
Webster University
Bachelor of Science - Physics
Missouri State University
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