Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Ronald Simon

Fort Lauderdale,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Insurance Agent

PHP Agency Inc.
Fort Lauderdale, FL
11.2023 - Current
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Responded to customer inquiries and problems to promote great service.
  • Responded quickly and accurately to inquiries from clients regarding their coverage plans.
  • Maintained accurate records of all insurance transactions using computer software systems.

Crew Member

BurgerFi
Fort Lauderdale, FL
01.2023 - 04.2023
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Crew Member

McDonald's
Fort Lauderdale, FL
06.2022 - 08.2022
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Developed strategies to motivate staff members in order to increase productivity levels.
  • Developed and implemented training plans for new employees.
  • Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
  • Ensured compliance with all applicable laws regarding labor relations and safety regulations.
  • Analyzed data to identify areas of improvement in processes, systems, and procedures.
  • Greeted customers and provided friendly customer service.
  • Trained new staff members on customer service procedures and policies.
  • Adhered to all safety protocols while interacting with customers on the sales floor.
  • Provided support to cashiers during peak hours of operation.
  • Maintained accurate records of transactions using point-of-sale systems.
  • Maintained cleanliness of front entry area.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Responded quickly and accurately to inquiries from clients regarding their coverage plans.
  • Provided customers with information regarding plan features, pricing, and availability.

Education

High School Diploma -

Cardinal Gibbons
Fortlauderdale
05-2023

Skills

  • Staff Leadership
  • Technical skills
  • Account Management
  • Customer Service
  • Staff Training
  • Schedule Management
  • Customer Relations

Affiliations

  • I am an active learner currently in college furthering my education.
  • In my spare time I partake in charities such as toy drives.
  • I play recreational team sports
  • Work out

Certification

  • C-14 Life and Annuities license.
  • Drivers License.

Languages

English
Native/ Bilingual
Creole
Native/ Bilingual

Timeline

Insurance Agent

PHP Agency Inc.
11.2023 - Current

Crew Member

BurgerFi
01.2023 - 04.2023

Crew Member

McDonald's
06.2022 - 08.2022

High School Diploma -

Cardinal Gibbons

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Ronald Simon