Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronald Stephens

Ruidoso Downs

Summary

Dedicated Security Supervisor with expertise in incident response, emergency coordination, and team leadership. Proven ability to train staff and ensure guest safety while maintaining high standards of service and attention to detail. Proficient security professional skilled in conflict resolution and effective communication. Strong background in supervising security teams and enhancing guest experiences through attentive service. Aiming to leverage leadership skills to drive safety and operational excellence. Results-oriented Security Supervisor with a focus on emergency response and staff training. Known for meticulous attention to detail and strong problem-solving skills, contributing to improved safety protocols and guest satisfaction. Committed Security Supervisor with integrity, honesty, and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations. Experienced Security Supervisor with background in a variety of security settings. Strengths include the development and implementation of security policies, procedures, and protocols to ensure safety. Skilled in teamwork, communication, problem-solving, and crisis management. Previous work involvement resulted in improved overall safety measures and a decrease in incidents. Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
3
3
Certifications

Work History

Security Supervisor

Inn Of The Mountain Gods Resort and Casino
Ruidoso Downs
02.2024 - Current
  • Supervised security team to ensure guest safety and property protection.
  • Address security incidents by assessing situations and implementing appropriate responses.
  • Conducted regular security patrols of casino and resort premises.
  • Coordinated emergency response procedures with local law and Fire and Rescue enforcement agencies.
  • Trained new security staff on policies, procedures, and safety protocols.
  • Provided security team leadership and contributed to on-call duties.

Valet Attendant

Inn Of The Mountain Gods Resort and Casino
Mescalero
02.2024 - 07.2025
  • Greeted guests promptly and courteously upon arrival at the resort.
  • Parked and retrieved vehicles efficiently in designated areas.
  • Assisted guests with luggage and provided directions to various resort amenities.
  • Coordinated with team members to facilitate seamless operations.
  • Ensured cleanliness and organization of valet area to enhance guest experience.
  • Addressed guest inquiries regarding services and resort policies to promote understanding and satisfaction.

Education

Certificate - Emergency Medical Technician

ENMU Roswell
Roswell, NM
05-2005

High School Diploma -

Community ISd
Nevada, TX
05-1990

Skills

  • Incident response
  • Emergency response
  • Emergency coordination
  • Security training
  • Safety and security procedures
  • OSHA training
  • Incipient fire safety training
  • Physical restraint training
  • Team leadership
  • Employee performance evaluation
  • Employee schedule coordination
  • Customer service
  • Conflict resolution
  • Relationship building and management
  • Problem solving
  • Report writing
  • Attention to detail
  • CPR and child CPR training & AED
  • Communication skills
  • Volunteer firefighter

Certification

First Aid CPR AED HEARTSAVER American Heart Association 08/05/2025

Timeline

Security Supervisor

Inn Of The Mountain Gods Resort and Casino
02.2024 - Current

Valet Attendant

Inn Of The Mountain Gods Resort and Casino
02.2024 - 07.2025

Certificate - Emergency Medical Technician

ENMU Roswell

High School Diploma -

Community ISd
Ronald Stephens