Ensure that all customers are satisfied with the delivery
Deliver the packages on time
Ensure that packages are delivered safely and intact
Utilize appropriate packaging methods (depending on package) in accordance with UPS policy and procedures to maintain product integrity, prevent damage during transit, and safeguard against loss, theft or damage
Document all deliveries in a legible manner, using accurate and detailed documentation to ensure a complete record of each delivery is maintained for quality control purposes, file and regulatory requirements, or as required by UPS upon request
Maintain good customer relations and provide customer service to all customers
Assist in dealing with customers' complaints, complaints of damaged or missing shipments, or package not received from UPS
Support the goals and mission of UPS as an employee
Maintain accurate records to ensure that the activities of each shift are recorded accurately so that billing and scheduling information can be accurately determined
Ensure that all equipment is properly maintained to ensure operational effectiveness and safety (minimum requirement).
Education
HVAC/R Certification - HVAC/R
Technical Career Institute at New York
New York, NY
06.2012
Skills
Ensure that all customers are satisfied with the delivery
Deliver the packages on time
Ensure that packages are delivered safely and intact
Utilize appropriate packaging methods (depending on package) in accordance with UPS policy and procedures to maintain product integrity, prevent damage during transit, and safeguard against loss, theft or damage
Document all deliveries in a legible manner, using accurate and detailed documentation to ensure a complete record of each delivery is maintained for quality control purposes, file and regulatory requirements, or as required by UPS upon request
Maintain good customer relations and provide customer service to all customers
Assist in dealing with customers' complaints, complaints of damaged or missing shipments, or package not received from UPS
Support the goals and mission of UPS as an employee
Maintain accurate records to ensure that the activities of each shift are recorded accurately so that billing and scheduling information can be accurately determined
Ensure that all equipment is properly maintained to ensure operational effectiveness and safety (minimum requirement)
Install, repair and maintain HVAC equipment for commercial buildings following state regulations and safety standards
Perform preventive maintenance on all AC units to ensure they are running efficiently with minimal disruption
Test mechanical components of the heating system such as motors, relays, switches, humidifiers using appropriate tools including multimeter volt ohm meters etc