Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ronald T. Smielecki

Canandaigua,NY

Summary

Experienced with operational management, warehouse management, Project Management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance efficiency. Track record of achieving sales targets and maintaining high standards in store presentation, as well as maintaining a tight ship in the warehouse.


Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Store Manager

GPC NAPA Autoparts
2024 - Current
  • Managed daily operations, ensuring optimal store performance and customer satisfaction.
  • Trained and mentored staff on best practices in sales techniques and customer service.
  • Implemented inventory management systems to enhance stock accuracy and reduce waste.
  • Analyzed sales trends to develop effective merchandising strategies that drive revenue growth.
  • Oversaw scheduling and staffing, optimizing workforce efficiency during peak hours.
  • Developed training programs to improve employee skills and enhance team productivity.
  • Collaborated with marketing teams to execute promotional campaigns and increase foot traffic.
  • Ensured compliance with safety regulations and company policies, fostering a secure environment for customers and employees.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Improved efficiency and accuracy of inventory management by implementing new stock control system.
  • Optimized checkout process to reduce wait times, improving customer satisfaction scores.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
  • Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Reported issues to higher management with great detail.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
  • Developed rewards program that significantly increased repeat business by rewarding loyal customers.

Wal-Mart Store Manager

Wal-Mart Supercenter
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
  • Developed rewards program that significantly increased repeat business by rewarding loyal customers.

Warehouse Manager

Lake Erie Tobacco
07.2022 - Current
  • Manage a warehouse team of 17 employees. Monitor all picked and staged orders for accuracy. Verify quantities, quality and item IDs for inventory records in accordance with FDA and TTB standards. Load and unload freight into and out of the warehouse. Maintain a clean and tidy working environment. Creation of standard operating procedures (SOP’s), work instructions (WI’s) and bill of ladings (BOL’s).
  • Oversaw daily warehouse operations to ensure efficient inventory management and distribution processes.
  • Trained staff on safety protocols and best practices to maintain compliance with industry standards.
  • Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
  • Monitored inventory levels using warehouse management systems to prevent stockouts and excess inventory.
  • Coordinated shipping schedules to optimize delivery times and meet customer expectations consistently.
  • Led team meetings to address challenges, share updates, and foster a collaborative work environment.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Communicated regularly with cross-functional teams to improve coordination between departments.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
  • Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
  • Coordinated with sales and marketing teams to ensure accurate inventory levels for promotional campaigns, avoiding stockouts or overstocking.
  • Organized team-building activities that improved morale and strengthened collaboration among warehouse staff.
  • Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
  • Maintained compliance with all regulatory requirements, conducting regular audits and adjustments as needed to meet changing standards.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Integrated warehouse operations with existing and new business processes.

Shipping and Receiving Manager

Magtrol Inc.
11.2012 - 07.2022
  • Monitor shipping and receiving to ensure all materials are staged for counting and inspection. Inspect incoming and outgoing products in accordance with Federal guidelines. Operate a forklift to transport products to, from, and within the warehouse. Resolves discrepancies with accounting regarding invoices, packing slips, and receiver reports. Prepare and package outgoing products.

Warehouse Supervisor

Steuben Foods
04.2009 - 11.2012
  • Supervised all warehouse activity. Monitored all incoming and outgoing freight shipments. Operated forklift to transport materials around the warehouse. Maintained a clean, neat, and orderly work area and assisted in maintaining the security and safety of the warehouse.

Yard Supervisor

Len-Co Lumber
08.2003 - 04.2009
  • Supervised loading and unloading of building materials to and from private and commercial vehicles. Safely and accurately calculated, built, and assembled customer orders to prepare them for delivery, inner-yard transfer, or customer pick-up. Handed and organized all materials to minimize damage, operated forklift equipment and performed routine maintenance during down time. Maintained storage areas, entry and exit points, and all high traffic avenues of the facilities to allow for unobstructed safe passage.

Education

BA - Operations Management

Ashford University
San Diego, California

AA - Manufacturing Operations

Erie Community College
Amherst, New York

Diploma - General Studies

Cleveland Hill High School
Cheektowaga, New York

Voc. Auto Mechanics/Collision - undefined

Harkness Career Center
Amherst, NY

Skills

  • Warehouse Management
  • Project Management
  • Operation Management
  • Inventory management
  • Staff management
  • Shipping and Receiving
  • Maintenance
  • Logistics
  • Customer service
  • Problem-solving
  • Self Driven
  • Customer relations
  • Multitasking and organization
  • Outstanding communication skills
  • POS systems

Accomplishments

    Project Management Professional Certification (PMP) obtained in 2018

    Located tens of thousands of dollars worth of inventory that was unaccounted for.

    Expert in Square POS, TMD, SumUp, and Merchant One Point Of Sale Systems

    If you put a system in front of me I can figure out how it is used very quickly

    ARMY Reserves 2002 - 2006 MOS: 88 Mike, Motor Transport Operator

Certification

  • NYS Drivers License 2002 – Current
  • Project Management Professional Certification Ashford University
  • Forklift Operator Certification 2003 – Current
  • Forklift Train the Trainer Certification 2007 - 2012

Languages

English
Native or Bilingual

Timeline

Warehouse Manager

Lake Erie Tobacco
07.2022 - Current

Shipping and Receiving Manager

Magtrol Inc.
11.2012 - 07.2022

Warehouse Supervisor

Steuben Foods
04.2009 - 11.2012

Yard Supervisor

Len-Co Lumber
08.2003 - 04.2009

AA - Manufacturing Operations

Erie Community College

Diploma - General Studies

Cleveland Hill High School

Voc. Auto Mechanics/Collision - undefined

Harkness Career Center

Store Manager

GPC NAPA Autoparts
2024 - Current

Wal-Mart Store Manager

Wal-Mart Supercenter

BA - Operations Management

Ashford University

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