Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronald Velazquez

Miami,Florida

Summary

Highly motivated technology professional launching career as a software quality engineer. Skilled in developing and executing comprehensive test plans, collaborating with developers to design automated test scripts, and tracking software issues and defects. Knowledge of standard industry QA methodologies and the Software Development Life Cycle (SDLC)

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technical Support Engineer

TradeStation Securities
02.2022 - Current
  • Collaborate with Atlassian support and resolve major bugs regarding software
  • Identify software defects, analyze, and report them via JIRA bug tracking system
  • Assist clients and internal team members with escalated technical issues via telephone and email
  • Deliver Client Service and Account assistance for web, mobile and platform access points
  • Troubleshoot client software and hardware to resolve customer impacting items
  • Train clients on our proprietary trading software, acting as a subject matter expert for our customers.

Team Member

Amazon Fulfillment Center
10.2020 - 10.2021
  • Actively participating and contributing ideas on ways to improve and/or optimize warehousing procedures
  • Ensuring that stocks and inventory are well-organized and maintained
  • Receiving, unloading, and arranging inventory items appropriately

Education

Bachelor of Science - Computer Engineering

Florida International University(FIU)
Miami, FL
01.2022

Skills

  • Programming Languages: Java, C
  • Test Automation Tools: Selenium
  • Proficient with SQL
  • OOP language concepts
  • Familiarity with Docker and Kubernetes
  • Self-motivated
  • Test and debug software on a fundamental level
  • SDLC and Agile Methodologies
  • Fast learner of new tools and emerging technologies
  • Software Development Tools: JIRA, Confluence
  • API testing Using Postman

Certification

  • The Complete 2023 Software Testing Bootcamp
  • Building Test Automation Framework using Selenium and TestNG
  • Basics to Advanced Postman Automation tutorial from scratch to learn API /Web Services testing with CI/CD Integration

Timeline

Technical Support Engineer

TradeStation Securities
02.2022 - Current

Team Member

Amazon Fulfillment Center
10.2020 - 10.2021

Bachelor of Science - Computer Engineering

Florida International University(FIU)

Similar Profiles

CREATE PROFILE
Ronald Velazquez