Ronald Vialpando

Same duties as previously mentioned.

• Trained on issuing Driver's License and Learner's permits.
• Intense training focusing on types of documents acceptable to obtain a driver's license
• Maintained an environment of privacy due to names, dates of birth and social security numbers.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
• Optimized office space utilization, leading to more efficient and productive work environment.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Daily use of QuickBooks for Accounting
• Daily us of JobNimbus and TRELLO for tracking jobs, payments and delivery of roofing materials.

• Daily contact with Attorneys, Insurance Companies, District Attorneys regarding medical claims paid by the State Medicaid Program
• Established liens against settlement proceeds in order to recover tax payer money
• Confidentiality was very important.