Dynamic leader with proven expertise in sales strategy and client relationship management. Skilled in developing impactful training sessions and driving team collaboration to enhance customer satisfaction and retention.
Overview
2026
2026
years of professional experience
Work History
President -
Premier Training Services, LLC
Green Bay
1999 - Current
Conducts training sessions for staff on sales techniques and customer service skills.
Collaborates with other departments within the organization to coordinate efforts towards achieving common goals.
Develops and implements sales plans to meet the company's objectives.
Manages client relationships to ensure satisfaction and retention.
Director of Finance & Sales Mgr. -
Dorsch Ford
Green Bay
1996 - 1999
Director of Finance 1997-1999
Sales Manager 1996-1997
Provided leadership and mentorship to finance department staff members.
Trained and mentored new sales staff on best practices and company policies.
Managed daily operations of the department, including supervision of staff members.
Trained new sales staff on product knowledge and effective customer engagement techniques.
Sales Mgr. & Finance Mgr. -
Gustman & Mackens Pontiac
Green Bay
1991 - 1996
Sales Manager, 1996, Gustman Pontiac.
Finance Manager, 1991-1995, Mackens Pontiac.
Directed sales team to achieve revenue targets while enhancing customer satisfaction.
Facilitated regular sales meetings to evaluate performance and establish goals.
Collaborated with outside lenders to secure financing options for customers.
Marketed vehicle service plans and other ancillary products.
Multiple Titles -
Pat Ryan & Associates
Chicago
1987 - 1991
District Manager, 1989-1991
Account Representative, 1988-1989
Finance Specialist, 1987-1988
Worked with direct reports to develop and implement action plans, improving operating results.
Identified opportunities for process improvement across multiple locations within the district.
Exceeded monthly sales goals throughout year and surpassed overall store sales records.
Education
Bachelor of Science - Business Administration & Management
San Diego State University
San Diego, CA
01-1987
Skills
Sales strategy
Performance analysis
Team leadership
Employee training
Problem solving
Timeline
President -
Premier Training Services, LLC
1999 - Current
Director of Finance & Sales Mgr. -
Dorsch Ford
1996 - 1999
Sales Mgr. & Finance Mgr. -
Gustman & Mackens Pontiac
1991 - 1996
Multiple Titles -
Pat Ryan & Associates
1987 - 1991
Bachelor of Science - Business Administration & Management
Finance Manager at Excemptional Medical Ambulance and Healthcare Services LLC and Prime Wellness Training Institute LLCFinance Manager at Excemptional Medical Ambulance and Healthcare Services LLC and Prime Wellness Training Institute LLC