Ronald V. Wright
Trophy Club,TX
Summary
To contribute to a Financial Customer Service team by applying my experience in financial services and compliance to deliver attentive support , help clients navigate planning and investment decisions, and develop meaningful, long-term relationships aligned with their financial goals.
Overview
27
27
years of professional experience
Work History
Compliance Analyst
Covius/Clayton Solutions
01.2025 - 05.2025
- Ensured timely review of customer requests for CARES Act relief assistance.
- Conducted thorough evaluations of accounts to confirm compliance with relief guidelines.
- Identified affected customers through comprehensive application of CIP and KYC protocols.
- Utilized regulatory knowledge to enhance customer service and support during the relief process.
- Collaborated with cross-functional teams to streamline account review processes and improve efficiency.
- Monitored ongoing compliance with CARES Act regulations and updated internal procedures as necessary.
Compliance Analyst (FTI Consulting and Bank of America Contractor)
CD Mitchell and Company
04.2024 - 01.2025
- Enhanced customer satisfaction by efficiently managing Risk Control Self-Assessments.
- Resolved access issues to accounts, adhering to CFPB and OCC regulations.
- Identified impacted customers using knowledge of CIP and KYC protocols.
- Ensured compliance by reviewing identification against procedural requirements.
- Evaluated claims against documentation to determine eligibility for compensation.
- Reported suspicious claims to fraud department for further investigation.
Quality Control Compliance Analyst
Consolidated Analytics
06.2021 - 07.2022
- Ensured loan compliance by reviewing mortgage transactions per investor guidelines.
- Utilized updated policies to guarantee adherence throughout loan funding processes.
- Assessed portfolio quality before servicing transfer by sampling closed loans.
- Conducted post-close reviews to verify compliance with origination guidelines.
- Performed compliance testing to determine specific mortgage transaction exemptions.
- Maintained expertise in regulatory laws affecting mortgage transactions and compliance.
Quality Control Compliance Analyst
Treliant Risk Advisors (USAA Bank Contractor)
10.2019 - 02.2021
- Identified financial crime risks through analysis of transaction information.
- Ensured SCRA Compliance by reviewing service member accounts thoroughly.
- Implemented quality control standards to verify eligible benefits accuracy.
- Evaluated personal banking and loan accounts for service member compliance.
- Prepared files for SAR review by analyzing KYC and regulatory data.
- Conducted forensic loan reviews to confirm compliance with underwriting guidelines.
Quality Control/ Quality Assurance Compliance
Treliant Risk Advisors (USAA Bank Contractor)
04.2018 - 12.2018
- Identified financial crimes through detailed investigations of high-risk accounts.
- Ensured SCRA compliance by reviewing service member accounts thoroughly and accurately.
- Implemented quality control standards for assessing eligibility of available benefits.
- Evaluated various banking accounts and loans for service members' financial health.
- Conducted thorough KYC data reviews utilizing resources like OFAC and LexisNexis.
- Completed forensic reviews of closed mortgages to ensure underwriting compliance.
Disaster Relief Loan Officer (Business Specialist)
United States Small Business Administration (U.S. SBA Disaster Relief Office)
10.2017 - 04.2018
- Facilitated disaster relief applications using SBA’s DIG and DCMS systems.
- Conducted thorough file reviews to identify undisclosed aid and claims.
- Executed forensic analysis to recapture overpaid disaster relief funds.
- Ensured compliance with SBA guidelines for disaster relief assistance.
- Analyzed mortgage balances and insurance compensation to determine eligible loan amounts.
- Reviewed applicant financials, including credit reports and Dun and Bradstreet data.
Compliance Analyst
Ajilon, Beal Bank
11.2016 - 10.2017
- Evaluated loan files to assess securitization risk before sale completion.
- Validated property values and income documentation for acquired servicing rights.
- Ensured compliance with guidelines while validating income and credit under SLAs.
- Utilized LexisNexis and third-party tools to confirm identities and flag issues.
- Assessed MI approvals from vendors to ensure validity and compliance.
- Collaborated with Investor Relations to resolve discrepancies in securitized portfolios.
Senior Level Quality Control
Treliant Risk Advisors (USAA Bank Contractor)
02.2014 - 11.2016
- Identified financial crimes by analyzing risk indicators per FinCen guidelines.
- Ensured SCRA compliance by reviewing service member accounts within the institution.
- Implemented quality control measures to verify accuracy of eligible benefits.
- Evaluated various financial products for service members, including loans and accounts.
- Conducted thorough KYC reviews using OFAC and LexisNexis for SAR preparation.
- Performed forensic reviews of closed mortgage loans for underwriting compliance.
Quality Control Analyst
Corelogic/Fifth Third Bank
03.2012 - 02.2014
- Conducted thorough risk analysis of client’s mortgage servicing portfolio.
- Validated lien positions from origination through servicing rights acquisition.
- Completed investigative reviews to ensure compliance with initial transaction procedures.
- Provided written summaries with recommendations based on forensic analysis findings.
- Analyzed credit reports to assess risk and customer credit profiles.
Reverse Mortgage Consultant
NewDay USA
11.2010 - 01.2012
- Originated FHA Reverse mortgages, managing loan processes from application to closing.
- Conducted mortgage consultations via phone and in-person for clients.
- Facilitated pipeline management while training new loan officers in reverse mortgages.
- Applied intensive knowledge of guidelines to make informed underwriting decisions.
- Ensured compliance with Fannie Mae and Freddie Mac insurer policies and procedures.
Assistant Vice President-Mortgage Officer
Bank of America Home Loans
08.2004 - 10.2010
- Led team of loan officers, enhancing application processes and mentorship.
- Originated diverse loan types, including VA, FHA, and Home Equity Lines.
- Cultivated relationships with real estate agents, generating new business opportunities.
- Ensured compliance with loan policies and federal, state, and local regulations.
Account Underwriting Manager
First Horizon National Corp
05.1998 - 08.2004
- Managed a team of 10 conventional mortgage underwriters.
- Underwrote mortgage loans and made decisions according to guidelines and standards set forth by company and all applicable vendors and investors.
Education
Psychology
University of Maryland
College Park, MDundefined
Rockville High School
Rockville, MDSkills
- Actimize, Pacer, MS Office (Word, Excel, PowerPoint, MS Access), Smart Link/LexisNexis/Clear Reports, E-Compass, DU-Desktop Underwriter, LP-Loan Prospector, Loan Tracker, OFAC, SAR-Suspicious Activity Reports, Business Control Testing, AML, BSA, KYC, EDD, CIP, Cybersecurity, Fraud Prevention
Timeline
Compliance Analyst
Covius/Clayton Solutions
01.2025 - 05.2025
Compliance Analyst (FTI Consulting and Bank of America Contractor)
CD Mitchell and Company
04.2024 - 01.2025
Quality Control Compliance Analyst
Consolidated Analytics
06.2021 - 07.2022
Quality Control Compliance Analyst
Treliant Risk Advisors (USAA Bank Contractor)
10.2019 - 02.2021
Quality Control/ Quality Assurance Compliance
Treliant Risk Advisors (USAA Bank Contractor)
04.2018 - 12.2018
Disaster Relief Loan Officer (Business Specialist)
United States Small Business Administration (U.S. SBA Disaster Relief Office)
10.2017 - 04.2018
Compliance Analyst
Ajilon, Beal Bank
11.2016 - 10.2017
Senior Level Quality Control
Treliant Risk Advisors (USAA Bank Contractor)
02.2014 - 11.2016
Quality Control Analyst
Corelogic/Fifth Third Bank
03.2012 - 02.2014
Reverse Mortgage Consultant
NewDay USA
11.2010 - 01.2012
Assistant Vice President-Mortgage Officer
Bank of America Home Loans
08.2004 - 10.2010
Account Underwriting Manager
First Horizon National Corp
05.1998 - 08.2004
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Rockville High School
Psychology
University of Maryland