Ronald Walko
Johnstown
Summary
Results-oriented professional with extensive experience in manufacturing and sales. Known for strong problem-solving abilities and customer service orientation, successfully managing projects that enhance operational efficiency and client relationships.
Overview
13
13
years of professional experience
Work History
Manufacturing Engineer
Komatsu
Homer City, PA
06.2024 - Current
- Analyzed manufacturing processes to identify efficiency improvements and reduce waste.
- Collaborated with cross-functional teams to develop and implement production schedules.
- Utilized CAD software for designing and optimizing manufacturing layouts.
- Conducted root cause analysis on equipment failures to enhance reliability.
- Assisted in developing standard operating procedures for assembly line operations.
- Implemented quality control measures to ensure compliance with industry standards.
- Provided technical support during equipment installation and maintenance activities.
- Increased capacity utilization by identifying bottlenecks within the production process and implementing targeted improvements.
- Reduced production downtime through proactive maintenance scheduling and timely equipment repairs.
- Assisted in supplier selection and evaluation processes, contributing to improved supply chain performance.
- Led Kaizen events focused on continuous improvement within various areas of the manufacturing environment.
- Engaged in continuous improvement efforts, regularly reviewing and refining processes for greater efficiency and effectiveness.
- Championed use of data analytics in decision-making processes, leveraging insights to drive strategic improvements.
- Negotiated with technology providers to upgrade machinery at reduced costs, enhancing operational capabilities without significant capital expenditure.
- Coordinated with vendors and suppliers to ensure raw material quality, securing inputs necessary for premium product output.
- Resolved technical and quality issues by collaborating with customer, manufacturing, quality assurance, vendors and supplier personnel.
AutoCAD Designer/Inside Sales Representative
Glosser Steel
Windber, PA
08.2017 - 06.2024
- Developed detailed 2D and 3D models using AutoCAD for structural steel projects.
- Collaborated with engineering teams to ensure design accuracy and compliance with specifications.
- Reviewed and revised design drawings based on feedback from project managers and clients.
- Conducted material take-offs to support project budgeting and resource allocation.
- Served as a key liaison between clients, contractors, suppliers, ensuring all parties were updated on project progress regularly and any issues were promptly addressed.
- Managed large-scale projects from conceptualization to completion while maintaining strict adherence to budgetary constraints and timelines.
- Assisted with cost estimation and budgetary management for various projects, ensuring efficient allocation of resources and minimizing financial risk.
- Reduced drafting errors with thorough quality checks and attention to detail, ensuring accuracy and consistency across projects.
- Trained junior staff on codes, best practices and suppliers, which enabled better self-sufficiency and task completion.
- Analyzed customer needs and provided tailored solutions to enhance product offerings.
- Trained new sales representatives on company products and effective sales techniques.
- Conducted regular follow-ups with clients to maintain engagement and identify upselling opportunities.
- Streamlined sales processes to improve efficiency, resulting in quicker response times for client inquiries.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
- Achieved or exceeded company-defined sales quotas.
- Negotiated prices, terms of sales and service agreements.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed, maintained and utilized diverse client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Project Lead
Buckeye Community Hope Foundation
Somerset, PA
04.2016 - 05.2017
- Led cross-functional teams to deliver community development projects on time and within budget.
- Developed project plans, timelines, and resource allocation strategies to ensure operational efficiency.
- Collaborated with stakeholders to identify project requirements and align objectives with organizational goals.
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of each project.
- Led as hiring manager to find the best candidates to create a 36 unity housing development. These would be carpenters, painters, roofers, HVAC, drywall, electricians, pipefitters. Would hold daily meetings and issue work as needed to complete the job.
- Streamlined communication channels between departments, facilitating smoother project execution.
- Fostered culture of continuous improvement, leading to more efficient project workflows.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress, and technical problems.
Senior Right of Way Agent
Summit Resource
Harrisburg, PA
01.2013 - 03.2016
- Negotiated and acquired land rights for energy infrastructure projects, ensuring compliance with all regulations.
- Developed and maintained relationships with property owners to facilitate smooth acquisition processes.
- Conducted comprehensive property assessments to identify potential challenges and streamline negotiations.
- Collaborated with legal teams to prepare and review easement agreements, enhancing accuracy and efficiency.
- Implemented innovative tracking systems for property acquisitions, improving workflow transparency and accountability.
- Advocated for community engagement initiatives, promoting positive relations between stakeholders and local residents.
- Searched public domain records and private databases to locate property ownership documentation.
- Administered contracts related to land acquisitions, guaranteeing consistency in terms and conditions across all agreements.
- Ensured compliance with industry regulations throughout the right of way acquisition process, avoiding costly penalties or project delays.
- Identified potential alternative routes by analyzing data from GIS systems, reducing costs associated with property acquisitions.
- Coordinated with environmental professionals to minimize impacts to natural resources during project planning and development stages.
- Collaborated effectively with construction crews as well as engineers in order to ensure that ROW requirements were met according to schedule.
- Established and maintained open lines of communication with key stakeholders throughout the project lifecycle, leading to successful completion within agreed-upon timelines.
- Assisted legal teams in defending company interests during eminent domain proceedings when necessary, resulting in favorable outcomes for the organization.
- Managed budgets for right of way acquisition projects, ensuring cost-effective negotiation strategies were implemented.
- Conducted thorough title research to identify property ownership and potential encumbrances on proposed project sites.
- Acquired necessary land rights by negotiating with property owners for utility and infrastructure projects.
- Facilitated communication between stakeholders, fostering a positive environment and expediting the negotiation process.
- Streamlined the permit application process for multiple projects by maintaining strong relationships with local government agencies.
- Resolved complex land disputes, ensuring smooth project progression and minimizing legal risks.
- Collaborated with engineering teams to develop effective strategies for acquiring rights of way in challenging areas.
- Answered telephone and coordinated meetings and conferences.
- Developed strong relationships with landowners, addressing concerns proactively and promoting goodwill towards the organization.
- Prepared detailed land cost estimates to establish framework for land acquisition.
- Followed land acquisition and construction permitting schedules to facilitate on-time project completion.
Education
Associate of Science - Practical Nursing
Mount Aloysius College
Cresson, PA05-2002
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Goal oriented
- Team leadership
- Account management
- Sales closing
- Relationship cultivation
- Phone and email etiquette
- Sales management
- Positive outlook
- Territory management
- High energy
- Sales strategies
- Networking
- Territory development
- Client relationship development
- Computer skills
- Upselling strategies
- Cold calling
- Territory growth
- Lead prospecting
- Persuasive negotiator
- Appointment setting
- Opportunity identification
- Closing techniques
- Contract negotiation
- Territory networking
Timeline
Manufacturing Engineer
Komatsu
06.2024 - Current
AutoCAD Designer/Inside Sales Representative
Glosser Steel
08.2017 - 06.2024
Project Lead
Buckeye Community Hope Foundation
04.2016 - 05.2017
Senior Right of Way Agent
Summit Resource
01.2013 - 03.2016
Associate of Science - Practical Nursing
Mount Aloysius College