Ronald Williams
Ocala,Florida
Summary
Highly accomplished professional with diverse experience poised to transition solid background in law enforcement and security with a Masters Degree in Public Administration − to excel in a management position in any industry. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Store Owner/Operations Manager
Automated Petroleum & Energy (APEC)
Ocala, Florida
03.2020 - 05.2024
- Preparing reports on sales, profits, losses, expenses, and other business activity data.
- Ensured compliance with applicable laws and regulations related to business operations.
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Implemented quality assurance processes to ensure product excellence.
- Reviewed legal documents related to business operations.
- Developed strategic plans to increase profitability and efficiency.
- Researched potential partners in order to expand services offered.
- Provided direction and guidance to employees.
- Maintained relationships with existing clients by providing superior customer service.
- Executed performance reviews to encourage improved productivity for team members.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Set pricing structures according to market analytics and emerging trends.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Investigated customer complaints related to product and service quality or delivery issues.
Federal Officer/ GED Teacher
Federal Bureau Of Prisons
Coleman, FL
09.2015 - 10.2019
- Encouraged critical thinking skills by prompting questions during class discussions.
- Maintained accurate records of student attendance and performance.
- Created lesson plans, teaching materials, and activities tailored to each student's needs.
- Developed curricula that met state standards for GED preparation courses.
- Provided feedback on assessments completed by students outside of class time.
- Monitored student behavior in the classroom and took corrective action when necessary.
- Assessed student progress through testing and evaluating their work.
- Provided GED instruction to adult students in a one-on-one or small group setting.
- Utilized technology such as computers, iPads, and other digital media in the classroom.
- Advised students on career paths available upon completion of the GED program.
- Conducted individual counseling sessions with students to discuss academic goals.
- Created an environment conducive to learning by utilizing positive reinforcement techniques. Incorporated diverse technologies to help students feel engaged in material.
- Built relationships with students of all cultural, social and economic backgrounds.
FEDERAL CORRECTION OFFICER
FEDERAL BUREAU OF PRISON COMPLEX
Coleman, FL
01.1998 - 10.2019
- Responded promptly to customer inquiries or complaints in a polite manner.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Ensured the security and confidentiality of sensitive information.
- Coordinated cross-departmental projects to achieve company objectives.
- Led training and development programs to enhance team skills and performance.
- Developed and maintained relationships with key clients and stakeholders.
- Enforced compliance with regulatory standards and company policies.
- Implemented risk management strategies to mitigate potential threats.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
Cybersecurity Bootcamp - Information Technology
Auburn University
Auburn, AL05-2024
Applied Cybersecurity - Applied Cybersecurity
Withlacoochee Technical Institute
Inverness, FL05-2024
Masters Degree - Public Administration
Fairleigh Dickinson University
Teaneck, NJ12.2007
Graduate Certificate - Computer Security & Forensic Administration
Fairleigh Dickinson University
Teaneck, NJ12.2007
Bachelor's Degree - Humanities
Fairleigh Dickinson University
Teaneck, NJ12.2003
Associates Degree - Education & Liberal Arts
Burlington County College
Pemberton, NJ12.2001
Skills
- Leadership
- Training
- Analytical
- Decision-Making
- Supervision
- Technical
References
Reference Available By Request
Certification
- CompTia Security Plus
- CompTia/ TestOut Ethical Hacker
Timeline
Store Owner/Operations Manager
Automated Petroleum & Energy (APEC)
03.2020 - 05.2024
Federal Officer/ GED Teacher
Federal Bureau Of Prisons
09.2015 - 10.2019
FEDERAL CORRECTION OFFICER
FEDERAL BUREAU OF PRISON COMPLEX
01.1998 - 10.2019
Cybersecurity Bootcamp - Information Technology
Auburn University
Applied Cybersecurity - Applied Cybersecurity
Withlacoochee Technical Institute
Masters Degree - Public Administration
Fairleigh Dickinson University
Graduate Certificate - Computer Security & Forensic Administration
Fairleigh Dickinson University
Bachelor's Degree - Humanities
Fairleigh Dickinson University
Associates Degree - Education & Liberal Arts
Burlington County College
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