Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Production Team Member
Volkswagen
07.2023 - Current
Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
Set up, operated and maintained production machinery.
Achieved timely production targets by effectively managing time and resources within the team.
Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
Participated in regular performance reviews to identify areas for growth, leading to personal professional development.
Promoted a positive workplace culture by fostering open communication, collaboration, and mutual respect among team members.
Adhered strictly to company policies concerning attendance punctuality contributing positively toward overall team productivity.
Ensured product quality by conducting thorough inspections at various stages of the production process.
Provided training to new team members, ensuring consistent performance standards across the team.
Minimized production errors through strict attention to detail and quality control measures.
Meat Department Associate - Management Contender
Publix supermarkets
09.2018 - Current
Delegate daily production task to team members based on store volume and need
Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
Ensured accurate pricing through consistent label verification and updates on meat products.
Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
Upheld a high level of professionalism by remaining calm under pressure, effectively managing competing priorities and addressing customer concerns with empathy and understanding.
Addressed potential issues proactively, identifying discrepancies in inventory counts or pricing errors before they impacted store revenue.
Supported store success by cross-training in other departments, fostering versatility among staff members.
Increased sales, effectively promoting weekly specials and suggesting relevant recipe ideas to customers.
Used proper sanitation and food safety techniques to prevent food contamination and illness.
Completed inventory counts, reordered stock, and removed expired items from supply.
Participated in Contender management program and was currently ranked top 3 in region for promotion.
Insurance Account Specialist
State Farm Insurance
11.2017 - 09.2018
Pitching bundle insurance packages to current customers to help meet their needs and fill coverage gaps
Greeting walk-in clients and assisting with their need
Reduced claims processing time by implementing standardized procedures and improving communication between departments.
Maximized policyholder satisfaction by conducting regular follow-ups, proactively addressing concerns, and offering additional coverage options as needed.
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Cross-sold insurance products to existing clients to reach sales targets.
Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.
Generated leads through cold-calling, networking and other outreach methods.
Day Support Specialist
Invista
05.2000 - 07.2017
Review production orders to make decisions concerning inventory requirements while considering budgetary limitations and time constraints.
Requisition and maintain inventories of materials or supplies necessary to meet production demands.
Arrange the payment of duty and freight charges..
Initiated 5s Inventory system.
Send components off for repair, communicate with vendors and offsite contractors to ensure products are in spec and received in a timely manner.
Worked closely with technical on various process improvements.
Synthesize specialty lubricants for fiber spinning and customer processing.
Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
Collaborated with vendors to locate replacement components and resolve advanced problems in a timely manner.
Worked with site Industrial Hygienist on producing training video for Ergonomic Zero Gravity arm.
Received Invista EHS Excellence award.
Computer skills: Microsoft Word, Excel, Outlook, SAP.
Industrial Firefighter
INVISTA - Koch Industries
01.2002 - 01.2017
Coordinated firefighting activities at scene
Protected industrial assets by conducting thorough fire risk assessments and developing tailored prevention strategies.
Maintained a high level of operational readiness through rigorous equipment checks and inventory management.
Reduced incident rates with diligent inspections, maintenance, and testing of fire protection systems.
Complete trainings to comply with OSHA regulations.
Educated facility staff on fire safety procedures, promoting a culture of workplace safety awareness.
Supported new team members through mentorship and guidance, promoting a culture of continuous learning and improvement.
Demonstrated exceptional professionalism under pressure while responding to various types of fires, including chemical, electrical, and structural blazes.
Collaborated with other emergency responders on scene to establish adequate fire suppression.
Controlled hazardous materials and waste incidents to avoid fires and injuries.
Day Support Counselor Operations Development Team
Invista
04.2011 - 11.2012
Perform visual inspections of finished products.
Identify quality problems and recommend solutions.
Identify and troubleshoot equipment problems.
Revise standard quality control operating procedures and establish best practice for task.
Led a project on upgrading 500,000 lbs of product
that would have otherwise became shrink.
Managed a small team of employees throughout the project.
Input data daily into an Excel spreadsheet to monitor progress.
Project created a profit of $80,000.
Received Operations Excellence Award.
Ensure adherence to ISO 9001 quality standard.
Spinner Operator
DuPont/ Invista
05.2000 - 11.2011
Optimized machinery component alignment to meet specifications of each production run.
Reviewed specification data, production guides and product samples to determine correct machinery setup.
Troubleshot machine issues promptly, minimizing disruptions to production schedules.
Strengthened yarn, enhanced smoothness and improved uniformity by skillfully operating spinning machinery.
Assisted in training new employees on proper spinning techniques and machine operation procedures.
Inspect buildings for fire hazards and compliance with fire prevention ordinances, testing and checking smoke alarms and fire suppression equipment as necessary.
Consistently met or exceeded production targets while maintaining high-quality standards.