Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronald Williford

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Production Team Member

Volkswagen
07.2023 - Current
  • Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
  • Set up, operated and maintained production machinery.
  • Achieved timely production targets by effectively managing time and resources within the team.
  • Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
  • Participated in regular performance reviews to identify areas for growth, leading to personal professional development.
  • Promoted a positive workplace culture by fostering open communication, collaboration, and mutual respect among team members.
  • Adhered strictly to company policies concerning attendance punctuality contributing positively toward overall team productivity.
  • Ensured product quality by conducting thorough inspections at various stages of the production process.
  • Provided training to new team members, ensuring consistent performance standards across the team.
  • Minimized production errors through strict attention to detail and quality control measures.

Meat Department Associate - Management Contender

Publix supermarkets
09.2018 - Current
  • Delegate daily production task to team members based on store volume and need
  • Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
  • Ensured accurate pricing through consistent label verification and updates on meat products.
  • Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
  • Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
  • Upheld a high level of professionalism by remaining calm under pressure, effectively managing competing priorities and addressing customer concerns with empathy and understanding.
  • Addressed potential issues proactively, identifying discrepancies in inventory counts or pricing errors before they impacted store revenue.
  • Supported store success by cross-training in other departments, fostering versatility among staff members.
  • Increased sales, effectively promoting weekly specials and suggesting relevant recipe ideas to customers.
  • Used proper sanitation and food safety techniques to prevent food contamination and illness.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Participated in Contender management program and was currently ranked top 3 in region for promotion.

Insurance Account Specialist

State Farm Insurance
11.2017 - 09.2018
  • Pitching bundle insurance packages to current customers to help meet their needs and fill coverage gaps
  • Greeting walk-in clients and assisting with their need
  • Reduced claims processing time by implementing standardized procedures and improving communication between departments.
  • Maximized policyholder satisfaction by conducting regular follow-ups, proactively addressing concerns, and offering additional coverage options as needed.
  • Delivered exceptional customer service, resolving issues promptly and maintaining long-term client relationships.
  • Analyzed complex account structures, identifying potential risks and implementing tailored insurance solutions.

Insurance Agent

Farmers Insurance
07.2017 - 11.2017

.

  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.
  • Generated leads through cold-calling, networking and other outreach methods.

Day Support Specialist

Invista
05.2000 - 07.2017
  • Review production orders to make decisions concerning inventory requirements while considering budgetary limitations and time constraints.
  • Requisition and maintain inventories of materials or supplies necessary to meet production demands.
  • Arrange the payment of duty and freight charges..
  • Initiated 5s Inventory system.
  • Send components off for repair, communicate with vendors and offsite contractors to ensure products are in spec and received in a timely manner.
  • Worked closely with technical on various process improvements.
  • Synthesize specialty lubricants for fiber spinning and customer processing.
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
  • Collaborated with vendors to locate replacement components and resolve advanced problems in a timely manner.
  • Worked with site Industrial Hygienist on producing training video for Ergonomic Zero Gravity arm.
  • Received Invista EHS Excellence award.
  • Computer skills: Microsoft Word, Excel, Outlook, SAP.

Industrial Firefighter

INVISTA - Koch Industries
01.2002 - 01.2017
  • Coordinated firefighting activities at scene
  • Protected industrial assets by conducting thorough fire risk assessments and developing tailored prevention strategies.
  • Maintained a high level of operational readiness through rigorous equipment checks and inventory management.
  • Reduced incident rates with diligent inspections, maintenance, and testing of fire protection systems.
  • Complete trainings to comply with OSHA regulations.
  • Educated facility staff on fire safety procedures, promoting a culture of workplace safety awareness.
  • Supported new team members through mentorship and guidance, promoting a culture of continuous learning and improvement.
  • Demonstrated exceptional professionalism under pressure while responding to various types of fires, including chemical, electrical, and structural blazes.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Controlled hazardous materials and waste incidents to avoid fires and injuries.

Day Support Counselor Operations Development Team

Invista
04.2011 - 11.2012
  • Perform visual inspections of finished products.
  • Identify quality problems and recommend solutions.
  • Identify and troubleshoot equipment problems.
  • Revise standard quality control operating procedures and establish best practice for task.
  • Led a project on upgrading 500,000 lbs of product

that would have otherwise became shrink.

  • Managed a small team of employees throughout the project.
  • Input data daily into an Excel spreadsheet to monitor progress.
  • Project created a profit of $80,000.
  • Received Operations Excellence Award.
  • Ensure adherence to ISO 9001 quality standard.

Spinner Operator

DuPont/ Invista
05.2000 - 11.2011
  • Optimized machinery component alignment to meet specifications of each production run.
  • Reviewed specification data, production guides and product samples to determine correct machinery setup.
  • Troubleshot machine issues promptly, minimizing disruptions to production schedules.
  • Strengthened yarn, enhanced smoothness and improved uniformity by skillfully operating spinning machinery.
  • Assisted in training new employees on proper spinning techniques and machine operation procedures.
  • Inspect buildings for fire hazards and compliance with fire prevention ordinances, testing and checking smoke alarms and fire suppression equipment as necessary.
  • Consistently met or exceeded production targets while maintaining high-quality standards.

Education

High school diploma -

Sequatchie County High School

Skills

  • Excel (6 years)
  • Efficient multitasking
  • Quality Control Expertise
  • Lockout and tagout procedures
  • Cross-training abilities
  • OSHA Compliance
  • Quality Assurance
  • Cycle Counts
  • Microsoft office (6 years)
  • SAP
  • 5S

Timeline

Production Team Member

Volkswagen
07.2023 - Current

Meat Department Associate - Management Contender

Publix supermarkets
09.2018 - Current

Insurance Account Specialist

State Farm Insurance
11.2017 - 09.2018

Insurance Agent

Farmers Insurance
07.2017 - 11.2017

Day Support Counselor Operations Development Team

Invista
04.2011 - 11.2012

Industrial Firefighter

INVISTA - Koch Industries
01.2002 - 01.2017

Day Support Specialist

Invista
05.2000 - 07.2017

Spinner Operator

DuPont/ Invista
05.2000 - 11.2011

High school diploma -

Sequatchie County High School
Ronald Williford