Ronald Wist
Berlin,MD
Summary
Adept at blending technical expertise and exceptional customer service, I have a proven track record of enhancing customer satisfaction and streamlining operations across roles, notably at Designing Windows. Skilled in carpentry and pre-sales, my hands-on experience and management acumen drive operational excellence and innovation, achieving significant improvements in service delivery and client engagement.
Overview
18
18
years of professional experience
Work History
Installer
Designing Windows
Ocean City, MD
03.2016 - 10.2024
- Professional installation of high-end window treatments
- Installed and configured various types of window treatments, including blinds, shutters, draperies, motorized and non motorized and integrated network devices
- Troubleshot technical issues during installations, identifying root causes and implementing effective solutions
- Worked closely with sales teams to provide technical expertise during pre-sales consultations with potential customers
- Collaborated with clients to determine their specific needs and requirements for installations
Bartender
Ocean City Marlin Club
Ocean City, MD
03.2014 - 01.2021
- Bartender at a private fishing club.
- Provided exceptional customer service by engaging with guests in a friendly manner, and anticipating their needs.
- Collaborated with kitchen staff to ensure the timely delivery of food orders for customers seated at the bar.
- Resolved customer complaints promptly and effectively to maintain high levels of satisfaction.
- Efficiently handled cash transactions, and accurately processed payments using the POS system.
Lawn Care Technician
Robs Lawn Care
Berlin, MD
03.2014 - 12.2015
- Responded promptly to customer inquiries regarding services offered.
- Managed time efficiently to complete scheduled appointments and maintain productivity.
- Performed regular lawn maintenance, such as mowing, edging, trimming, and aerating.
- Maintained cleanliness of work area by removing debris from job sites.
- Removed fallen leaves from driveways and sidewalks.
- Utilized power tools such as mowers, trimmers, blowers, and edgers.
Apprentice
Living Aquaponics
Kona, HI
12.2013 - 03.2014
- Assisted in the preparation of project plans and schedules.
- Developed and maintained effective working relationships with other apprentices, colleagues, customers and suppliers.
- Maintained accurate records of all apprentice activities including training sessions, assessments and evaluations.
- Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
Farm Apprentice
New Morning Farm
Hustontown, PA
04.2013 - 12.2013
- Monitored pastures for weeds and pests; controlled weeds with manual labor or herbicides.
- Monitored irrigation systems for proper functioning and water levels in reservoirs or other water sources used for irrigation purposes.
- Loaded produce onto trucks for transport to market locations.
- Assisted in the maintenance and repair of farm equipment, such as tractors and combines.
- Provided support during events held at the farm such as educational tours or festivals.
- Harvested crops by hand or machine; operated various harvesting machines including combines and balers to cut hay.
Server
Tall Tales Brewery
Whaleyville, MD
01.2013 - 04.2013
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Assistant Superintendent
Glen Riddle Golf Club
Berlin, MD
01.2011 - 12.2012
- Provided guidance to workers on proper techniques for mowing greens, tees, fairways, bunkers.
- Worked closely with head greenkeeper to ensure efficiency in daily operations.
- Ensured compliance with local safety regulations when operating machinery or applying chemicals.
- Organized and implemented daily golf course maintenance operations.
- Responded quickly to any customer complaints or concerns related to course conditions.
Receiver
Seacrets®
Ocean City, MD
05.2006 - 10.2010
- Performed regular cycle counts to maintain accuracy of inventory levels.
- Organized goods according to established procedures for efficient retrieval during order fulfillment process.
- Tracked expiration dates on perishable items such as food items, medications, removing outdated products from circulation.
- Maintained inventory of stock on hand by tracking materials received and distributed.
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
Education
Bachelor's degree - Agronomy
WVU
Morgantown, WV01.2011
Skills
- Pre-sales
- Carpentry
- Construction
- Bartending
- Management
- Customer service
- Customer support
Timeline
Installer
Designing Windows
03.2016 - 10.2024
Bartender
Ocean City Marlin Club
03.2014 - 01.2021
Lawn Care Technician
Robs Lawn Care
03.2014 - 12.2015
Apprentice
Living Aquaponics
12.2013 - 03.2014
Farm Apprentice
New Morning Farm
04.2013 - 12.2013
Server
Tall Tales Brewery
01.2013 - 04.2013
Assistant Superintendent
Glen Riddle Golf Club
01.2011 - 12.2012
Receiver
Seacrets®
05.2006 - 10.2010
Bachelor's degree - Agronomy
WVU
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