Ronald Zacharias
Temple,TX
Summary
Seasoned and driven retail management professional particularly effective in supporting diverse business needs through optimal merchandising , project coordination, expense/ inventory control, customer service, staffing development and vendor/supplier relations.
Overview
25
25
years of professional experience
Work History
Wood Manager
Floor and Decor
02.2023 - Current
- Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
Store Manager
Bed Bath and Beyond
10.2014 - 02.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Club Manager
Sams Club
06.1999 - 10.2014
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
- Increased staff performance and engagement via motivational leadership.
- Evaluated employee performance regularly, providing constructive feedback and coaching for continuous improvement opportunities.
- Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
Education
High School Diploma -
Bonnabel Magnet Academy High School
Kenner, LA1991
Skills
- Team Development
- Staff Supervision
- Inventory Management
- Employee Scheduling
- Workflow Coordination
- Product procurement
- Customer Service
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Attention to Detail
- Reliable and Responsible
- Problem-solving abilities
- Multitasking
Timeline
Wood Manager
Floor and Decor
02.2023 - Current
Store Manager
Bed Bath and Beyond
10.2014 - 02.2023
Club Manager
Sams Club
06.1999 - 10.2014
High School Diploma -
Bonnabel Magnet Academy High School
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