Focused and driven Nurse and Manager offering over 10 years of success leading highly effective teams while providing superior patient care. Familiar with Lean Six Sigma processes and project coordination and management. Able to lead high-quality teams with positive outcomes. Dedicated to developing clinically competent, patient-focused healthcare professionals. Analytical and strategic nurse with excellent problem-solving and time management skills. Organized, efficient, and always willing to go the extra mile to meet expectations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Safe Patient Handling and Mobility Program Manager
Portland VA Medical Center
03.2024 - Current
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Facilitated workshops and conducted one-on-one training to educate team members.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Optimized resource allocation, effectively balancing priorities and managing competing demands.
Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
Researched industry best practices in support of training development and program content.
Established team priorities, maintained schedules and monitored performance.
Interacted with customers and clients to identify business needs and requirements.
Identified and communicated customer needs to supply chain capacity and quality teams.
Staff Nurse
Portland VA Hospital Emergency Department
05.2018 - Current
Oversaw and direct staff members in the delivery of care to patients
Function as the first nurse and provide primary triage for arriving patients
Strong communication with the Health Care team to ensure the highest quality treatment for patients
Work with other team members on process improvement projects within the department
Diagnosed and treated high-volume caseload in a busy emergency room setting
Answered patient questions and provided take-home materials for further information
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance the continuum of care to deliver comprehensive services
Assessed physical, psychological, physiologic and cognitive status of patients
Mobilization Coordinator, 1SG, NCOIC Clinic
DET 4, 396th CSH, US Army
04.2020 - 08.2022
Managed administrative processes and prepared key reports and documentation with direct oversight of up to 69 individuals
NCOIC of clinical operations while overseas managing supply and personnel to meet mission requirements
COVID-19 Program Coordinator responsible for testing, quarantine, policy generation, and immunization for over 3500 US military personnel
Managed incoming and outgoing correspondence and packages to support smooth daily operations. Adapted to mission requirements to ensure effective medical care delivery.
Delivered key projects on-time and on-budget by effectively managing resources and staff.
Warmly welcomed employees and guests and addressed all needs with conscientious support.
Partnered with peers and cross-functional teams to align operations with targets and strengthen internal relationships.
Strategized plans for improving control systems and structures to improve resource utilization.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic locations.
Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Evaluated employee job performance and motivated staff to improve productivity.
Utilized proactive communication abilities to resolve employment-related disputes.
Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
Sergeant First Class, Assistant Chief Wardmaster
396th CSH, U.S. Army Reserve
01.2005 - 04.2020
Assistant Chief Wardmaster for 248 bed Combat support Hospital acting as member of command team and involved in planning and conducting operations
Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism
Leads and motivates outstanding healthcare teams
Coordinated Quality Improvement Activities (QIA's) to identify performance areas for improvement
Delegated staff duties as appropriate
Strong leader for all personnel assigned to the hospital
Maintains lines of communication for both superiors and subordinates
Provided onsite training
Proactively identified and solved complex problems impacting operations management and direction
Planned, directed and controlled execution of administrative and compliance activities.
Directed subordinate managers in day-to-day performance of groups involved in operation and maintenance.
Assumed active role in identifying opportunities to develop and implement projects which promoted the organization's missions and functions.
Staff Nurse, Good Samaritan Hosptial ED
MultiCare Health System
08.2016 - 04.2018
Coordinated the care of up to four critical patients at one time, in ED with daily census of 260 patients
Utilized strong assessment and triage skills to determine necessary patient care
Evaluated patient care needs, prioritized treatment and maintained patient flow
Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions
Coordinated with members of the care team to deliver high quality patient care in critical and non critical situations
Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
Registered Nurse, Charge Nurse, SWAT Team
U.S. Army, Madigan Army Medical Center
01.2015 - 08.2016
Managed up to 30 patients and 10 staff members on Post surgical inpatient ward
SWAT (Surgical Wound Assessment Team), Assessed and recommended treatments for complex surgical wounds and pressure ulcer treatment and prevention
Pharmacological and non-pharmacological management and treatment of various disorders and diseases
Self-directed with astute judgment skills
High level of personal accountability
Direct care of up to five post operative patients through discharge
Staff RN, Relief Charge Nurse
Multicare, Good Samaritan Hospital
08.2013 - 02.2015
Oversaw up to 16 staff members and 42 patients as a relief charge nurse
Provided direct patient care for up to six patients as a staff nurse
Able to organize and operate efficiently and meet deadlines associated with plan of care
Disciplined, energetic employee who quickly establishes rapport with patients and colleagues
Provided necessary health education training for patients
Accurately documented all elements of nursing assessment, treatments, medications, and discharge instructions
Self-directed with astute judgment skills
Education
MBA - Healthcare Administration
Western Governors University
Salt Lake City, UT
02.2021
Bachelor of Science - Nursing
Hawaii Pacific University
12.2012
LPN Nursing Course
United States Army LPN Course
10.2006
Skills
Culturally sensitive
Knowledge of Lean Six Sigma processes
Strong medical ethic and attention to detail
Patient/family focused
High level of autonomy and self motivation
Outpatient and Acute care experience
Extensive ER experience
Team development
Information documentation
Direct patient care
Resource allocation and utilization
Speaking clearly
Personal and professional integrity
Staff Management
Data analysis
Strategic planning
Program management
Patient safety
Team leadership and direction
Certification
Current RN licensure in Oregon, Hawaii
ACLS, BLS, TNCC, PALS, ABLS Certified
Name
Hi, I'm
Timeline
Safe Patient Handling and Mobility Program Manager
Portland VA Medical Center
03.2024 - Current
Mobilization Coordinator, 1SG, NCOIC Clinic
DET 4, 396th CSH, US Army
04.2020 - 08.2022
Staff Nurse
Portland VA Hospital Emergency Department
05.2018 - Current
Staff Nurse, Good Samaritan Hosptial ED
MultiCare Health System
08.2016 - 04.2018
Registered Nurse, Charge Nurse, SWAT Team
U.S. Army, Madigan Army Medical Center
01.2015 - 08.2016
Staff RN, Relief Charge Nurse
Multicare, Good Samaritan Hospital
08.2013 - 02.2015
Sergeant First Class, Assistant Chief Wardmaster
396th CSH, U.S. Army Reserve
01.2005 - 04.2020
Bachelor of Science - Nursing
Hawaii Pacific University
LPN Nursing Course
United States Army LPN Course
MBA - Healthcare Administration
Western Governors University
Similar Profiles
Sara MonroeSara Monroe
Nurse 3 at Portland VA Medical CenterNurse 3 at Portland VA Medical Center