Summary
Overview
Work History
Education
Certification
Languages
Timeline
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Ronald Manuel DeWitt

Newark,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Mail Carrier

United States Post Office
03.2024 - Current
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Handled mail and packages with care to prevent damage during delivery.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Employed GPS and other navigational tools to find shortest routes to locations.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Meter Reader

PSE&G
04.2022 - 02.2024
  • Trained new meter readers to apply best practices and comply with safety procedures.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Organized and detail-oriented with a strong work ethic.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked well in a team setting, providing support and guidance.
  • Repaired non-functioning meters and tested to verify operational status.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.

Collections Agent

PSE&G
05.2023 - 09.2023
  • Negotiated to collect balance in full.
  • Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
  • Persistently reached out to customers with extremely past due accounts to recover lost revenue.
  • Counseled debtors on payment options and arranged installment agreements.
  • Processed payments and applied to customer balances.
  • Researched accounts and completed due diligence to resolve collection problems.

Education

HVAC/R - Heating, Air Conditioning, And Refrigeration Installation And Repair

Eastwick College
Nutley, NJ
04.2022

Certification

  • Electrical Training - April, 2021
  • EPA Universal Certification - April, 2022
  • R-410A Safety - August, 2021

Languages

Portuguese
Elementary
Spanish
Limited Working

Timeline

Mail Carrier

United States Post Office
03.2024 - Current

Collections Agent

PSE&G
05.2023 - 09.2023

Meter Reader

PSE&G
04.2022 - 02.2024

HVAC/R - Heating, Air Conditioning, And Refrigeration Installation And Repair

Eastwick College

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Ronald Manuel DeWitt